Forum Thread: Scan Results Incorrect - Re: Windows 7 - XP?

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brianowen Scan Results Incorrect - Re: Windows 7 - XP?
Member 9th Aug, 2011 21:52
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Last edited on 9th Aug, 2011 22:10

I am running Windows 7. On my most recent scan, the results indicated an 'Insecure' for Windows & and listed 'Patches Not Installed', but they are for XP. What is wrong with the scan?

Maurice Joyce RE: Scan Results Incorrect - Re: Windows 7 - XP?
Handling Contributor 9th Aug, 2011 22:23
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Last edited on 10th Aug, 2011 00:05
It is Patch Tuesday. Have U installed all the Microsoft Updates offered?

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brianowen RE: Scan Results Incorrect - Re: Windows 7 - XP?
Member 10th Aug, 2011 00:40
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on 9th Aug, 2011 22:23, Maurice Joyce wrote:
It is Patch Tuesday. Have U installed all the Microsoft Updates offered?


Maurice,

Thank you for responding. Yes, all Updates are installed and I am completely current with no Updates to be installed.
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Maurice Joyce RE: Scan Results Incorrect - Re: Windows 7 - XP?
Handling Contributor 10th Aug, 2011 03:00
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OK - can U please publish the Troubleshoot Report?


FINDING A FILE PATH

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each one.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Highlight it then copy (CTRL+C) then paste (CTRL+V)) that path back to the Forum.
OR THIS METHOD WHICH GIVES A HELPER MORE INFORMATION
4a Below DETECTED INSTANCES you will see You can double click this row for additional information & options>double click it>a box will appear>click TROUBLESHOOT REPORT>Now highlight the information revealed from START to END & copy it (CTRL+C) then post it to the Forum (CTRL+V)

The end result U post to the Forum should look like this:
---START---

Program Name:
Apple iTunes 10.x

Security State:
Insecure

Download Link:
http://appldnld.apple.com/iTunes10/061-9638.201103...

Instances Found:
C:\Program Files\iTunes\iTunes.exe, version: 10.1.2.17

Last System Scan (localtime):
3. Mar 2011, 16:47

Operating System:
Microsoft Windows XP Home Edition, Service Pack 3

---END---
Update 9 09:33 13/03/2011

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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brianowen RE: Scan Results Incorrect - Re: Windows 7 - XP?
Member 10th Aug, 2011 03:45
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Maurice,

Here it is:

---START---

Program Name:
Microsoft Windows 7

Security State:
Insecure

Download Link:
http://update.microsoft.com/microsoftupdate/

Missing Microsoft Patches (KB numbers):
KB2536276
KB2560656
KB2556532

Instances Found:

Last System Scan (localtime):
9. Aug 2011, 15:43

Operating System:
Microsoft Windows 7,

---END---
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Maurice Joyce RE: Scan Results Incorrect - Re: Windows 7 - XP?
Handling Contributor 10th Aug, 2011 11:25
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Thank you - those updates are required for Windows 7. They have clearly not registered as installed. Do them manually using these links:

hhttp://www.microsoft.com/download/en/details.aspx?...

http://www.microsoft.com/download/en/details.aspx?...


Now run a manual Windows Update - install anymore that show. Next run a full PSI scan - if it stills shows a vulnerability please publish the Troubleshoot Report.

Assumptions.

1. You have Windows 7 SP1 installed.

2. U are using a 64 Bit system - if not the links I have given U will not install.


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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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brianowen RE: Scan Results Incorrect - Re: Windows 7 - XP?
Member 10th Aug, 2011 13:47
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Last edited on 10th Aug, 2011 13:49
Maurice,

Later into the evening, a Microsoft alert indicated a series of updates were available. I installed the series successfully and then scanned with PSI. All was fine again, without installing the previously indicated patches.

Thank you.
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Maurice Joyce RE: Scan Results Incorrect - Re: Windows 7 - XP?
Handling Contributor 10th Aug, 2011 13:51
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Just to confirm. U are now 100% after a full PSI scan?

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Microsoft Surface 4 Intel i7 64Bit
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brianowen RE: Scan Results Incorrect - Re: Windows 7 - XP?
Member 10th Aug, 2011 15:08
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on 10th Aug, 2011 13:51, Maurice Joyce wrote:
Just to confirm. U are now 100% after a full PSI scan?


Yes, thank you.
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Maurice Joyce RE: Scan Results Incorrect - Re: Windows 7 - XP?
Handling Contributor 10th Aug, 2011 18:24
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Pleased U are OK. I will lock this thread to prevent U from receiving update emails from "tag on" posters or spammers.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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