Forum Thread: scanning

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lp50 scanning
Member 14th Dec, 2011 00:13
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why isn't program scanning? it sits and spins @ 5% and doesn't budge from there. i've uninstalled and reinstalled the program, and it doesn't make a difference. what's up?

Maurice Joyce RE: scanning
Handling Contributor 14th Dec, 2011 00:27
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Just ran a full PSI scan using version on this PC. The scan took 34 seconds & all appears to be running correctly.

Another test run on my Windows 7 32 Bit test machine also works perfectly.

Might be worth checking if any of your PC settings have changed using the FAQ as a guideline here:


Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
IE & Edge Only
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This user no longer exists RE: scanning
Member 14th Dec, 2011 10:50

Please try to walk through the steps as outlined in this item of our FAQ:

Hope this helps.
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