Forum Thread: Agents Not Scanning

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:

This thread has been marked as locked. Agents Not Scanning
Member 2nd Jan, 2012 23:34
Ranking: 0
Posts: 1
User Since: 1st Jan, 1970
System Score: N/A
Location: US
I installed the CSI5 agent on about 20 PC\'s, and they have not scanned since 12/10/11. How do I figure out why??

wmahmood RE: Agents Not Scanning
Secunia Official 3rd Jan, 2012 20:21
Score: 0
Posts: 29
User Since: 10th Aug 2011
System Score: N/A
Location: Copenhagen, DK

If you want to see why agents are not scanning, then you can manually run the scan in debug mode by following commands:

csia.exe -c -L -d debug.txt -v

The above command would trigger the scan and enable logging in verbose mode. The log file would include if there would be any error messages. You can also send the debug file to for further investigation.

Please let us know if you need further assistance.

Best Regards,


Secunia Customer Support

Best Regards,

Waqas Mahmood
Flexera Software Support

This thread has been marked as locked.