Forum Thread: Invalid scan

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This thread was submitted in the following forum:

Relating to this vendor:
Mozilla Foundation
And, this specific program:
Mozilla Thunderbird 7.x

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djharleydj Invalid scan
Member 8th Jan, 2012 17:17
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Posts: 1
User Since: 8th Jan, 2012
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Location: US
Secunia says that I have an unsupported version of Thunderbird when in fact I've had the latest version, 9.0.1 for a few weeks now.

Maurice Joyce RE: Invalid scan
Handling Contributor 8th Jan, 2012 19:15
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Posts: 9,575
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Location: UK
U could have more than one version installed. Whjat path does PSI give U?


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each one.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Highlight it then copy (CTRL+C) then paste (CTRL+V)) that path back to the Forum.
4a Below DETECTED INSTANCES you will see You can double click this row for additional information & options>double click it>a box will appear>click TROUBLESHOOT REPORT>Now highlight the information revealed from START to END & copy it (CTRL+C) then post it to the Forum (CTRL+V)

The end result U post to the Forum should look like this:

Program Name:
Adobe Flash Player 11.x

Security State:

Download Link:

Instances Found:
C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx, version: (ActiveX)

Last System Scan (localtime):
2. Jan 2012, 23:01

Operating System:
Microsoft Windows 7.


Update 10 00:10 03/01/2012


Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
IE & Edge Only
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mogs RE: Invalid scan
Member 8th Jan, 2012 19:26
Posts: 6,279
User Since: 22nd Apr 2009
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Location: UK
Last edited on 8th Jan, 2012 19:33
If the older/previous version/file wasn't removed when you updated T/bird...then psi will continue to detect it.
In your Scan Results does the latest version show also ?
If you wish to remove the older version try the following :-

Deletion of an entry.

To delete a vulnerable file or folder using PSI 2 :

1. Open psi and go to Scan Results.

2. Alongside the vulnerable prog. is a "+" sign.

Clicking on that will reveal Detected Instances..

3. Below, are two yellow folders. Click the one without a red dot.
It will open Windows Explorer and you will be able to view the vulnerable files/folders.

4. Right click and delete.
Perform a full scan to confirm all in order

Hope the foregoing is of help.........regards

Edit.........Apologies for the "crossing" of posts Maurice : I'm having problems with my set up .....running very slow in some ways and no psi for a few days either....with occasional normal resumption of service.

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