Forum Thread: unable to remove 10 permanently

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Shockwave Player 10.x

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john_7 unable to remove 10 permanently
Member 15th Feb, 2012 11:16
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User Since: 24th Jun, 2009
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Maurice Joyce RE: unable to remove 10 permanently
Handling Contributor 15th Feb, 2012 11:39
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Can U please publish the actual PSI Troubleshoot Report or reports if more than one entry as follows:

FINDING A FILE PATH

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

As an EXAMPLE the end result U post to the Forum should look something like this:
---START---

Program Name:
Adobe Flash Player 11.x

Security State:
Patched

Download Link:
http://fpdownload.adobe.com/get/flashplayer/curren...

Instances Found:
C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx, version: 11.1.102.55 (ActiveX)

Last System Scan (localtime):
2. Jan 2012, 23:01

Operating System:
Microsoft Windows 7.

---END---

Update 12 21:50 26/01/2012



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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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john_7 RE: unable to remove 10 permanently
Member 15th Feb, 2012 12:12
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Posts: 7
User Since: 24th Jun 2009
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Location: UK


Sorry not have done so
---START---

Program Name:
Adobe Shockwave Player 10.x

Security State:
End-of-Life

Download Link:
http://dl.secunia.com/sw_lic_full_installer.msi

Instances Found:
C:\WINDOWS\SysWOW64\Macromed\Shockwave 10\SwInit.exe, version: 10.4.1.35

Last System Scan (localtime):
15. Feb 2012, 09:53

Operating System:
Microsoft Windows 7, Microsoft Windows 7

---END---
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Maurice Joyce RE: unable to remove 10 permanently
Handling Contributor 15th Feb, 2012 13:16
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
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Location: UK
COMPLETELY EXIT via Task Manager (CTRL+SHIFT+ESC):

a. All Browsers.
b. Windows Messenger.
c. Incredimail
d. All Adobe products
e. PSI unless using Version 2.

Then do this:

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable files or folders.
C:\WINDOWS\SysWOW64\Macromed\Shockwave 10\SwInit.exe, version: 10.4.1.35

6. Right click on it & select delete.

7. Carry out a full PSI scan & all should be in order.

8. If this scan still produces more insecure or End of Life programmes please publish the Troubleshoot Report for each one.





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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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john_7 RE: unable to remove 10 permanently
Member 15th Feb, 2012 13:31
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Thanks

OK on scan but will see what happend as I have done this befor and it "came" back.
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Maurice Joyce RE: unable to remove 10 permanently
Handling Contributor 15th Feb, 2012 14:57
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Posts: 9,575
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Location: UK
OK - I have seen that one before. It is a game or programme U are using that is reliant on the old version 10.

It "recreates" itself once U activate the culprit. Ideally the vendor should upgrade to a more secure version.



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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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john_7 RE: unable to remove 10 permanently
Member 15th Feb, 2012 16:53
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Location: UK
If it comes back ill just have to exclude it from the scan as the oly thing I can think off that mught, given it had a newly created vidio folde is skype
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Maurice Joyce RE: unable to remove 10 permanently
Handling Contributor 15th Feb, 2012 17:08
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Location: UK
I agree. It is End of Life rather than vulnerable so U should have little cause for concern.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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