Forum Thread: Install solution error

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Shockwave Player 10.x

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shaz237 Install solution error
Member 3rd Mar, 2012 22:35
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Location: UK
I get an error message that says

Error 2753. The file 'swdnld.exe' is not marked for installation.

when I install the solution. So I installed V11. I cannot find where to uninstall V10 as it does not appear in any lisy ie Add/remove programs or Revo Uninstaller. But PSI still says there is a problem. How do I uninstall something I cannot find?

Maurice Joyce RE: Install solution error
Handling Contributor 3rd Mar, 2012 22:49
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FINDING A FILE PATH

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

As an EXAMPLE the end result U post to the Forum should look something like this:
---START---

Program Name:
Adobe Flash Player 11.x

Security State:
Patched

Download Link:
http://fpdownload.adobe.com/get/flashplayer/curren...

Instances Found:
C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx, version: 11.1.102.55 (ActiveX)

Last System Scan (localtime):
2. Jan 2012, 23:01

Operating System:
Microsoft Windows 7.

---END---

Update 12 21:50 26/01/2012



--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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shaz237 RE: Install solution error
Member 3rd Mar, 2012 22:56
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---START---

Program Name:
Adobe Shockwave Player 10.x

Security State:
End-of-Life

Download Link:
http://dl.secunia.com/sw_lic_full_installer.msi

Instances Found:
C:\WINDOWS\system32\Macromed\Shockwave 10\SwInit.exe, version: 10.4.1.26

Last System Scan (localtime):
3. Mar 2012, 20:41

Operating System:
Microsoft Windows XP Professional,

---END---
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Maurice Joyce RE: Install solution error
Handling Contributor 3rd Mar, 2012 22:57
Score: 12325
Posts: 9,575
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Location: UK

DELETING A FILE OR FOLDER USING PSI VERSION 2

To delete a vulnerable file or folder found by PSI try this:

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable files or folders.
C:\WINDOWS\system32\Macromed\Shockwave 10\SwInit.exe, version: 10.4.1.26

6. Right click on it & select delete.

7. Carry out a full PSI scan & all should be in order.



Update 2 23:40 14/01/2012




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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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shaz237 RE: Install solution error
Member 3rd Mar, 2012 23:24
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Thanks Maurice

That's successful now.
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Maurice Joyce RE: Install solution error
Handling Contributor 3rd Mar, 2012 23:28
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Last edited on 4th Mar, 2012 23:28
Good news - Have a nice weekend.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from Forum "tag on" posts

You can of course lock your own threads yourself. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com

EDIT:
Thread locked at: 22:26 04/03/2012




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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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