Forum Thread: Updating Adobe Shockwave Player 10.x

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Topanga1 Updating Adobe Shockwave Player 10.x
Member 9th Mar, 2012 06:20
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Last edited on 9th Mar, 2012 06:21

Recently, I installed Shockwave 11 when I received an "End-of-Life" message from PSI. However, upon rescanning, I received the same message. Checking my programs, I found that Adobe Shockwave Player 11.6 had indeed installed. Is there some part of Shockwave Player 10.x that I haven't removed? How do I remove it? I have already tried to copy and paste my "Start - End" info, but was unable to do so.


Maurice Joyce RE: Updating Adobe Shockwave Player 10.x
Handling Contributor 9th Mar, 2012 08:52
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Last edited on 9th Mar, 2012 09:12


To delete a vulnerable file or folder found by PSI try this:

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable files or folders.
C:\Program Files\Shockwave 10 .........

6. Right click on it & select delete.

7. Carry out a full PSI scan & all should be in order.

Update 2 23:40 14/01/2012

I suspect U have tried to use the mouse to copy & paste the Troublshhot Report. This is how U do it:

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)


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Topanga1 RE: Updating Adobe Shockwave Player 10.x
Member 12th Mar, 2012 01:59
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Thans for the info, Maurice! Good as new! Over and out.


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