Forum Thread: End-of-Life, trying to delete

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Macromedia Flash Player 5.x

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Hummer5 End-of-Life, trying to delete
Member 9th Mar, 2012 23:45
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User Since: 29th Feb, 2012
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---START---

Program Name:
Macromedia Flash Player 5.x (ActiveX)

Security State:
End-of-Life

Download Link:
http://fpdownload.macromedia.com/get/flashplayer/c...

Instances Found:
C:\Windows\SysWOW64\Macromed\Flash\SWFlash.ocx, version: 5.0.42.0 (ActiveX)

Last System Scan (localtime):
9. Mar 2012, 13:43

Operating System:
Microsoft Windows 7, Microsoft Windows 7

---END---

The above info is from my Troubleshoot Report (PSI 2). The Flash Player 5.x got installed when I installed a mail & address program (Avanquest) that I've deleted & returned. I followed Maurice Joyce's instructions on going to Windows Explorer to follow the path to try to delete the 5.x version but the list that appears just refers to Adobe 11 version, except for a file named SWFlash.ocx. How can I safely remove the 5.x without removing other files I might need?

I have Win 7, IE 9, 64-bit.

Thanks for any help.


Maurice Joyce RE: End-of-Life, trying to delete
Handling Contributor 12th Mar, 2012 00:30
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I am surprised U cannot find the vulnerable file.

Try this:

1. Totally remove Flash from your PC using the uninstaller here:

http://kb2.adobe.com/cps/141/tn_14157.html#main_Do...

Before using the uninstaller check these programmes are completely shut down (use the Task Manager if necessary (CTRL+SHIFT+ESC) to COMPLETELY EXIT these processes if running)):
a. All Browsers.
b. Windows Messenger.
c. Incredimail.
d. All Adobe Products.
e. PSI - Unless using version 2

2. Once the uninstall is complete run a full PSI scan. Has that cleared the file out?

If so reinstall Flash from here:

http://get.adobe.com/flashplayer/ - Watch out for the Google Toolbar offer!

If not please publish the Troubleshoot Report before reinstalling Flash.


--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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Hummer5 RE: End-of-Life, trying to delete
Member 12th Mar, 2012 21:15
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Maurice Joyce, thanks for your reply.

Tried to follow your suggestion to shut down my browsers & programs using Flash, then uninstalling, etc. "End-of-life" still shows on PSI re-scanning.

Obviously, I'm not completely shutting down programs that use Flash before uninstall.First I tried the task bar method. On the IE icon, clicked Alt+F4. Window appears: " What do you want the computer to do? (Choices are:) Switch user, Log off, Restart, Sleep, Shut down"
Is "Log off' the correct choice? (Log off & Shut down turns off the computer.) Ditto my Yahoo icon in the task bar? Windows Live Mail? Pop-ups on taskbar icons do not show a Re-store, Close, or Exit option.Then went to Task Manager as you suggested. Have no idea what applications/programs use Flash, except for one item in "Services" tab that I identified as "Adobe" running.

Version test for Flash Player says I need an update for Flash Player.

Start....to....End Troubleshoot Report 2nd time shows identical result on re-scan.

I probably need more detailed instructions on how to stop applications/programs that run Flash.

Hummer5





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Hummer5 RE: End-of-Life, trying to delete
Member 12th Mar, 2012 21:24
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Maurice Joyce:

I forgot to add that I checked the Applications tab in Task Manager. It showed that the only app running is Secunia PSI.

Hummer5
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Maurice Joyce RE: End-of-Life, trying to delete
Handling Contributor 12th Mar, 2012 21:37
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Location: UK
1. Make sure U are running with Admin Rights

2. Download the uninstaller & save it to desktop.

3. Press CTRL+SHIFT+ESC

4. That opens Windows Task Manager

5. Click the APPLICATION Tab & then the PROCESSES Tab (make sure the box at the bottom marked "show processes for all users" has a tick (check mark).

6. Highlight any entries (one at a time) that runs these programmes

a. All Browsers.
b. Windows Messenger.
c. Incredimail.
d. All Adobe Products.
e. PSI - Unless using version 2

Now click the button End Task (Application Section) End Process (Processes Section)

7. Now delete the offending file.

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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Maurice Joyce RE: End-of-Life, trying to delete
Handling Contributor 14th Mar, 2012 11:07
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Have U now fixed this problem?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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Hummer5 RE: End-of-Life, trying to delete
Member 15th Mar, 2012 22:44
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Maurice Joyce, your reply of 12th, Mar, 2012:

No, have not solved the problem.

I have followed your instructions up to #5. ...Opened task Manager, then clicked on Processes Tab. (All users box has check mark).

I don't know how to ID which processes use Flash, except for the obvious entries, i.e.,:
armsvc.exe *32 ... Adobe Acrobat
iexplore.exe*32 ... (2 entries listed for Internet Explorer)

There are 63 processes listed.

I am sorry to be so unknowledgeable about this matter; I thank you in advance for your patience.

Hummer5
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Maurice Joyce RE: End-of-Life, trying to delete
Handling Contributor 15th Mar, 2012 22:58
Score: 12325
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When U are in processes the right hand column gives a description of what that process does.

If it relates to any of those I have given U end the process.

Now try this:

To clear your problem do this:

DELETING A FILE OR FOLDER USING PSI VERSION 2

To delete a vulnerable file or folder found by PSI try this:

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable files or folders.
C:\Windows\SysWOW64\Macromed\Flash\SWFlash.ocx, version: 5.0.42.0 (ActiveX)

6. Right click on it & select delete. If it will not delete EXIT any programme using Flash which includes your browsers.

7. Carry out a full PSI scan & all should be in order.



Update 2 23:40 14/01/2012




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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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Hummer5 RE: End-of-Life, trying to delete
Member 16th Mar, 2012 21:31
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Yay! Finally, troublesome End-of-life Flash version is gone.

M.J.: Thanks for staying with me on this.

I had to dig a little deeper than your instruction to locate the vulnerable files/folders in Windows Explorer. I did locate the file, but only after opening each file in the Macromedia/Flash folder. By opening the SWFlash.ocx file & clicking on the Details tab did I see the old 5.0.42.0 version. Then I knew which file to delete. Now, in hindsight, the solution seems simple--a lesson learned from this!

Thanks again.
Hummer5

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Maurice Joyce RE: End-of-Life, trying to delete
Handling Contributor 16th Mar, 2012 22:09
Score: 12325
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Last edited on 18th Mar, 2012 11:18
Very good news U are now fixed up - have a nice weekend.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from Forum "tag on" posts

You can of course lock your own threads yourself. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com

EDIT:

Thread locked at: 10:16 18/03/2012





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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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