Forum Thread: F-Secure backweb 6.x

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Programs

Relating to this vendor:
F-Secure
And, this specific program:
F-Secure BackWeb 6.x

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elantiq11 F-Secure backweb 6.x
Member 21st Mar, 2012 13:39
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My Secunia scan advises that I have end of life program F-Secure backweb 6.x and product discontinued. I do not find this program at either the All Programs list or under Install or Change Programs. The path appears as follows:

C:\Program Files\HP Connections\6811507\6.3.2.139-6811507\Program\Info center.exe, version 6.3.2.139

Could someone pls advise me how to delete this program and if it is safe to do so.

Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 21st Mar, 2012 13:49
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To clear your problem do this:

DELETING A FILE OR FOLDER USING PSI VERSION 2

To delete a vulnerable file or folder found by PSI try this:

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable files or folders.
C:\Program Files\HP Connections\6811507\6.3.2.139-6811507\Program\Info center.exe, version 6.3.2.139

6. Right click on it & select delete.

7. Carry out a full PSI scan & all should be in order.


Update 4 12:47 21/03/2012




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Maurice

Microsoft Surface 4 Intel i7 64Bit
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elantiq11 RE: F-Secure backweb 6.x
Member 21st Mar, 2012 14:08
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Thanks for the info. I have followed your instructions and find when I open the yellow folder w/out the X, that it contains 20-30 files. Do I delete all these files? Or is there one in particular to be delete? Tks vm
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 21st Mar, 2012 21:10
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This is the one U are looking for:

HP Connections\6811507\6.3.2.139-6811507\Program\Info center.exe, version 6.3.2.139


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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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elantiq11 RE: F-Secure backweb 6.x
Member 21st Mar, 2012 21:42
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Thanks again. The string you have given me:

C:\Program Files\HP Connections\6811507\6.3.2.139-6811507\Program\Info center.exe, version 6.3.2.139

is the name of the entire yellow folder (without the x). When the folder is opened there are 25-30 other files inside but nothing by the same name/string. There is another folder inside called EN. Is that the one? Tks again
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 21st Mar, 2012 21:51
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It should be there because PSI has indentified it.

Try deleting the complete folder. It will be deleted to the Recycle Bin so can easily be restored if it breaks (unlikely) something belonging to HP.

Once complete reboot - rescan with PSI - does everything appear in order?

If not restore the deleted file from the recycle bin & we can try something else.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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bjkeefe RE: F-Secure backweb 6.x
Member 22nd Mar, 2012 19:06
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Last edited on 22nd Mar, 2012 19:06
on 21st Mar, 2012 21:51, Maurice Joyce wrote:
It should be there because PSI has indentified it.

Try deleting the complete folder. [...]


Thanks for the help in this thread, Maurice. I deleted the single .exe file as you suggested in an earlier post, and that appears to have done the trick.

Two minor notes, in hopes that they'll possibly help some others.

1. Just rescanning that one issue does not work. You really do have to run a whole scan again. However, I did not have to reboot to get PSI to declare me 100% up to date after the new scan.

2. For whatever reason, I could not delete the entire folder, even though I was logged in under an administrator account (Windows Vista, if it matters). I suspect it's because I wasn't logged in as the Administrator, or as the original owner of the machine.
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 22nd Mar, 2012 22:37
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Pleased to see U are all fixed up.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from Forum "tag on" posts

Secunia Support can always reopen threads by applying by email to: support@secunia.com




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Maurice

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bjkeefe RE: F-Secure backweb 6.x
Member 22nd Mar, 2012 23:38
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on 22nd Mar, 2012 22:37, Maurice Joyce wrote:
Pleased to see U are all fixed up.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open. [...]


Fine by me, but bear in mind that it was someone else (elantiq11) who opened the thread with the initial question.
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 23rd Mar, 2012 02:02
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Thank U. The way U answered indicated U may well have changed your profile. I will leave it open.

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Maurice

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elantiq11 RE: F-Secure backweb 6.x
Member 23rd Mar, 2012 03:21
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Even tho I am logged on as administrator, when attempting to delete the file I get a window stating that I need permission to proceed. Consequently, have been unable to delete the file.
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 23rd Mar, 2012 10:03
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Last edited on 23rd Mar, 2012 10:04
Does the box that appears has a Yes or No option? If so give the necessary authority.

If not which OS are U using?

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Maurice

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elantiq11 RE: F-Secure backweb 6.x
Member 23rd Mar, 2012 12:18
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Window says "you need to confirm this action". Box options "Try again" or "cancel". Have tried "try again" multiple times and get same window back again repeatedly.
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elantiq11 RE: F-Secure backweb 6.x
Member 23rd Mar, 2012 15:27
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I just clicked on the box with the "x" at the folder for the program in question. That opened a window asking me if I wanted to ignore that program. I responded yes and it has removed the problem program from my Secunia scan list, so now I get an all clear 100% green. Guess that is best way to dispose of the matter. Tks vm.
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 23rd Mar, 2012 16:28
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Entirely up to U. What U have done is hidden an End of Life programme from Secunia's scanning engine.

As long as U are aware that the vendor will not fix any future vulnerabilites in that programme, nor will PSI warn U that it has become vulnerable, that course of action is OK.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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elantiq11 RE: F-Secure backweb 6.x
Member 23rd Mar, 2012 16:32
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I don't know what other choice I have as I am not able to delete the program. If you have any other thoughts about how to delete it, they would be appreciated. Tks
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Maurice Joyce RE: F-Secure backweb 6.x
Handling Contributor 23rd Mar, 2012 16:39
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Have U tried deleting it in Safe Mode?

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Maurice

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CraigS26 RE: F-Secure backweb 6.x
Member 26th Mar, 2012 18:14
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Last edited on 26th Mar, 2012 18:18
When I Re-Named the File to - - .exe.old - - the Scan Results went from (1) to blank & the Sys Tray bars from Tan to Green. How about that as an alternative approach?

Had to be a Pre-Pkg'd App HP loaded with new computers back then and I'm not aware I ever used it or knew of it.

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elantiq11 RE: F-Secure backweb 6.x
Member 26th Mar, 2012 19:39
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Having trouble getting into safe mode. Will advise when I am successful.
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