Forum Thread: removal leads to run time error at boot up

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Programs

Relating to this vendor:
F-Secure
And, this specific program:
F-Secure BackWeb 6.x

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kardmania removal leads to run time error at boot up
Member 9th Apr, 2012 22:14
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is there a more precision removal and does this program have any use if disarmed

Maurice Joyce RE: removal leads to run time error at boot up
Handling Contributor 9th Apr, 2012 22:43
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Not exactly sure what U are trying to achieve because U have not published the Troubleshoot Report. Do these links help?

http://www.bing.com/search?q=f-secure+uninstaller&...

http://secunia.com/community/forum/thread/show/123...

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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kardmania RE: removal leads to run time error at boot up
Member 9th Apr, 2012 22:54
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http://secunia.com/community/forum/thread/
C:\Program Files\HP Connections\6811507\6.3.2.139-6811507\Program
show/123...


using vista 32 bit

removed the entire folder in safe mode as administrator
then the error on boot up
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kardmania RE: removal leads to run time error at boot up
Member 9th Apr, 2012 23:01
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http://secunia.com/community/forum/thread/show/123...


i did try to remove the application as described in the thread resulting in the error notice at boot up

as hp connections is part of startup and might be required for wireless connection to my router sorry the earlier reply was sent premarturely in error hoping that this is more clear...thanks in advance for the assist
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Maurice Joyce RE: removal leads to run time error at boot up
Handling Contributor 9th Apr, 2012 23:11
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Last edited on 10th Apr, 2012 00:39
This is what HP Connections does.

http://www.hp.com/united-states/cpc/hp/updates.htm...


It might help if U use the HP site to reconfigure that programme

http://www8.hp.com/uk/en/support-drivers.html?page...

EDIT: The more I research this issue the more convinced I am that this is a false positive. I have emailed Support & requested they comment on this problem

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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kardmania RE: removal leads to run time error at boot up
Member 10th Apr, 2012 02:15
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Based on past performance on this type of issue and the levels of support that I am able to access at HP, it could take several erroneous responses and months to get a legitimate answer that would likely be that we don't know.

FYI in the past I have discussed this program with their technicians who support their escalations dept. and was told this program was involved with enabling the computer to connect wireless to a router. I was told that this was their top tier technical support.

This does provide an interesting paradox. If it turns out that this is end of life for the software it would be instructive to add that it also needs to be removed from start-up and probably from the registry.

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This user no longer exists RE: removal leads to run time error at boot up
Secunia Official 11th Apr, 2012 12:29
Can I ask you to post the troubleshoot report for F-Secure BackWeb 6.x?

In order to generate this report, you can double-click the programs entry on the Scan Results page. A pop-up window will open, and from here you can click the "Troubleshoot Report" button in the toolkit on the right. To copy the report you can use Ctrl+C.
kardmania RE: removal leads to run time error at boot up
Member 12th Apr, 2012 05:47
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Some programs can be difficult to update for various reasons, the following window contains information that can be used to troubleshoot why it is difficult to update this specific program on your PC.

If you still can't solve the problem after investigating the data in this report, we recommend that you copy and paste the content from "---START---" to "---END---" into a new thread in our Secunia Community Forum where tousands of users are ready to help you.

---START---

Program Name:
F-Secure BackWeb 6.x

Security State:
End-of-Life

Download Link:


Instances Found:
C:\Program Files\HP Connections\6811507\6.3.2.139-6811507\Program\Info center.exe, version: 6.3.2.139

Last System Scan (localtime):
9. Apr 2012, 15:06

Operating System:
Microsoft Windows Vista,

---END---

The contents of this report may be helpful for users on the Secunia Community Forum if you would like their assistence in solving problems with specific programs.
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kardmania RE: removal leads to run time error at boot up
Member 12th Apr, 2012 05:48
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let me know if you need anything further
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This user no longer exists RE: removal leads to run time error at boot up
Member 12th Apr, 2012 13:17
Hi,

If you run a full rescan, the issue should be resolved.

Is this the case?
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kardmania RE: removal leads to run time error at boot up
Member 13th Apr, 2012 02:50
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this program no longer shows up as end of life
thanks for your attention to this issue
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