Forum Thread: PSI window stays blank

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Pappy14 PSI window stays blank
Member 11th Apr, 2012 23:28
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PSI taskbar icon showing red, "open secunia psi" results in a blank white box where the applet should be running.

Java updated, uninstalled/reinstalled both 2.0 and 3.0 with identical results.
Running Win 7, and have been using Secunia on 2 computers (other one is Vista) without any issues until today (11 Apr)

Anyone experience this or know of a fix?

Maurice Joyce RE: PSI window stays blank
Handling Contributor 12th Apr, 2012 01:13
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Bit confused by this statement

"Java updated, uninstalled/reinstalled both 2.0 and 3.0 with identical results."

Why have U mentioned JAVA - do U consider that may be part of your problem?

Which version of PSI is currently installed?


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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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Pappy14 RE: PSI window stays blank
Member 12th Apr, 2012 03:01
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Currently have psi 2.0 installed, and I mentioned having the latest Java to rule out any issues with the actual loading applet.
The box comes up plain white with no activity and no response to cursor, and task manager shows it as running.
All the FAQ suggestions were investigated (trusted site security, service active, etc)
Is there some kind of conflict due to a recent Win 7 update?
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Maurice Joyce RE: PSI window stays blank
Handling Contributor 12th Apr, 2012 11:18
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In answer to this:

Is there some kind of conflict due to a recent Win 7 update?

Tests on my Windows 7 32 & 64 Bit PC's suggest there are none.

I would be inclined to reinstall PSI using this link:

ftp://ftp.secunia.com/PSISetup.exe

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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Pappy14 RE: PSI window stays blank
Member 12th Apr, 2012 14:12
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Last edited on 12th Apr, 2012 14:12
No luck, same result...loads OK, seems to run OK, but just a blank white box when open.

Screenshot link below, showing blank box no matter how long program is open:


http://s1254.photobucket.com/albums/hh605/Thorfinn...
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This user no longer exists RE: PSI window stays blank
Member 12th Apr, 2012 14:23
Hi,

Please refer to this item of our FAQ:
http://secunia.com/vulnerability_scanning/personal...

Take particular note of the section about ActiveScripting and ensure that it is enabled in Internet Explorer.
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Pappy14 RE: PSI window stays blank
Member 12th Apr, 2012 14:26
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I just restored system to a few days ago and loaded the latest Win updates....program works fine now.

Thanks all for the help.
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Maurice Joyce RE: PSI window stays blank
Handling Contributor 12th Apr, 2012 17:59
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Pleased to see U are all fixed up.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from Forum "tag on" posts

You can of course lock your own threads yourself. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com



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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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astinius1 RE: PSI window stays blank
Member 12th Apr, 2012 19:55
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I have had the same issue with multiple machines, with both 2.x and all of the 3.x Betas. I have tried all the suggestions here, even reloaded 2 of the machines from scratch to no avail.

Russ
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