Forum Thread: manual update adobe reader 5.x

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Acrobat Reader 5.x

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hsarmientou manual update adobe reader 5.x
Member 20th Sep, 2012 01:17
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PSI asks to manually update adobe acrobat reader 5.x. I don't even have adobe reader in my PC, and I understand it's now in version 10.x. Any suggestions?

Maurice Joyce RE: manual update adobe reader 5.x
Handling Contributor 20th Sep, 2012 02:08
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What path does PSI give you?


FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

Update 31 01:06 20/09/2012

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hsarmientou RE: manual update adobe reader 5.x
Member 21st Sep, 2012 01:39
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Thanks Maurice for your help,

The path is:

C:\hp_P1000_P1500_Full_Solution\apps\Adobe\Acrobat 5.0\Reader\AcroRd32..

P1500 is my laser printer.

Again, thanks
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Maurice Joyce RE: manual update adobe reader 5.x
Handling Contributor 21st Sep, 2012 09:19
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I am not entirely sure what that file does - try this action which is fully reversible.


RENAMING A FILE OR FOLDER USING PSI VERSION 2

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable file or folder.
C:\hp_P1000_P1500_Full_Solution\apps\Adobe\Acro bat 5.0\Reader\AcroRd32

6. Right click on it & select RENAME then rename the file by adding _OLD so it looks like this C:\hp_P1000_P1500_Full_Solution\apps\Adobe\Acrobat 5.0\Reader\AcroRd32 _OLD

7. Carry out a full PSI scan & all should be in order.

If there are problems running the printer after this action U can simply reverse the renaming action.


VERSION 3

1. Open PSI>once open select Show Programs - U will now see a page full of programme icons or a list.

2. Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.

3. Double left click on that file & it will open Windows Explorer & U will be able to see the vulnerable file or folder C:\hp_P1000_P1500_Full_Solution\apps\Adobe\Acro bat 5.0\Reader\AcroRd32

4. Right click on it & select RENAME then rename the file by adding _OLD so it looks like this C:\hp_P1000_P1500_Full_Solution\apps\Adobe\Acrobat 5.0\Reader\AcroRd32 _OLD

5. Carry out a full PSI scan & all should be in order.

If there are problems running the printer after this action U can simply reverse the renaming action.

Update 4 07:41 21/09/2012


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hsarmientou RE: manual update adobe reader 5.x
Member 22nd Sep, 2012 01:33
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Maurice,

After following your suggestions, it turned out that the path is actually a folder.
This folder contained the Adobe Reader 5.exe file. I just deleted it, ran the scan again and problem fixed.

thanks

sam
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Maurice Joyce RE: manual update adobe reader 5.x
Handling Contributor 22nd Sep, 2012 08:33
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Last edited on 23rd Sep, 2012 11:39
Pleased to see you are all fixed up. Have a nice weekend.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from "tag on" posts

You can of course lock threads U have created. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com

EDIT

Thread locked at: 10:38 23/09/2012



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Maurice

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Windows 10 Pro version 1809 Build 17763.404
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