Forum Thread: PSI found programs that are no longer installed.

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:

This thread has been marked as locked.
slawson2000 PSI found programs that are no longer installed.
Member 28th Sep, 2012 02:38
Ranking: 0
Posts: 16
User Since: 28th Sep, 2012
System Score: N/A
Location: US
PSI is altering me to update Office 2000 (word, excel, Outlook, etc). These are not installed on my computer. Where is PSI finding this information?

I have a newer version of office installed.

I would prefer to fix it so that PSI does not find it as opposed to PSI ignoring it.

Thanks in advance.

Maurice Joyce RE: PSI found programs that are no longer installed.
Handling Contributor 28th Sep, 2012 09:59
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
What path does PSI give U?



From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

Update 33 08:58 28/09/2012


Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
IE & Edge Only
Was this reply relevant?

This thread has been marked as locked.