Forum Thread: KB2705219 KB2731847 installed but not recognized

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jvansickel KB2705219 KB2731847 installed but not recognized
Member 15th Oct, 2012 17:32
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PSI v2 is showing that 2 MS Updates are not installed, when they actually are. In fact, to fix it, I uninstalled the 2 updates and re-installed them individually and they are still being reported by PSI as not installed.

Any thoughts?

Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 15th Oct, 2012 20:56
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Does this problem still occur after a full PSI rescan? If so and the issue persists what OS are you using & is it 64 or 32Bit?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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jvansickel RE: KB2705219 KB2731847 installed but not recognized
Member 16th Oct, 2012 04:23
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A full PCI Scan did not change the results. I have 64B Win7 SP1. It was already installed when I got the finding. So, I un-installed the both updates and re-installed them (making sure to download and install the correct versions).

Any other thoughts?
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 16th Oct, 2012 11:30
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Try this:

Install the updates from here WITHOUT uninstalling anything.

Just click the links & follow the prompts.

KB2705219 http://www.microsoft.com/en-us/download/details.as...


KB2731847 http://www.microsoft.com/en-us/download/details.as...

Reboot & then complete a full PSI rescan.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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gwilki RE: KB2705219 KB2731847 installed but not recognized
Member 17th Oct, 2012 03:30
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I have the same issue. Plus, I have two more identified as needed, but already installed. KP2724197 and KB2744355. I installed them last week, but Secunia still does not see them.
Running Windows 7 Home Premium 64 bit SP1
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 17th Oct, 2012 13:39
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@gwilki

Have you given the correct data? I think you mean KB2724197 & KB2749655 (a Microsoft search does not reveal KB2744355)

Have you tried the manual install method without uninstalling anything?

Links here:

KB2724197 - http://www.microsoft.com/en-us/download/details.as...

KB2749655 - http://www.microsoft.com/en-us/download/details.as... (validation required)

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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gwilki RE: KB2705219 KB2731847 installed but not recognized
Member 17th Oct, 2012 14:41
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Sorry. Typo. It should read KB2743555. The full list is

2724197
2705219
2731847
2743555

Secunia lists all 4 as missing. Windows update shows all were installed last week.

I did try your instructions. It didn't change anything.

Tks

Grant
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 17th Oct, 2012 14:56
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I assume all these errors show after a full PSI rescan?

If that is the case I suggest you install MBSA from here & see what a Microsoft audit tells you:

http://www.microsoft.com/en-us/download/details.as...

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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gwilki RE: KB2705219 KB2731847 installed but not recognized
Member 17th Oct, 2012 15:03
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Thank you, Maurice. Your assumption is correct.

I've just downloaded the MS tool and will run it asap. I'll report back following its analysis.
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gwilki RE: KB2705219 KB2731847 installed but not recognized
Member 17th Oct, 2012 22:44
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Maurice: I installed and ran the MS Baseline Security Analyzer. It shows all four of those updates as installed.

I'm not concerned about the Secunia false positive. I posted simply to show the OP that he was not alone with this problem.
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 17th Oct, 2012 23:03
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Grant,

Fine - I understand your viewpoint.

That said I would be a little concerned. Your missing updates show as installed on my PC & PSI version 2.0.0.3003 registers them correctly. My other test PC's running PSI V 1.5.0.2 - 2.0.0.4003 & 3.0.0.4001 report the same.

As I am sure you are aware PSI only reads the file meta data on a PC during a scan and reports accordingly. Only two members to date report that some are not registered which would lead me to be cautious rather than think it is a false positive.

Not sure which version of PSI you are using. Have you tried an alternative? If you want to give it a try some links are here:


Links To PSI Versions Supported By Secunia:

Version 1.5.0.2 - No Auto Update Facility - Full Secure Browsing Notifications.
http://secunia.com/PSI1Setup.exe

Version 2.0.0.3003 - Full Secure Browsing Notifications.

http://allmyapps.blob.core.windows.net/public/6303...

Version 2.0.0.4003 - Limited Secure Browsing Notifications.

http://secunia.com/PSI2Setup.exe

***Version 3.0.0.4001 - Released 28th September 2012 *** - No Secure Browsing Notifications.

ftp://ftp.secunia.com/PSISetup.exe or this link http://secunia.com/PSISetup.exe

Hope this helps.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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gwilki RE: KB2705219 KB2731847 installed but not recognized
Member 17th Oct, 2012 23:27
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Last edited on 17th Oct, 2012 23:28
Maurice: I'm running 2.0.0.3003. I understand what you are saying. However, since Windows Update on my PC shows these 4 updates as being installed, and since the MS Baseline Security Analyzer shows them as installed, I don't see a solution other than to ignore the Secunia report that they are not. I've followed your instructions to manually install them and run a scan.Windows Update previously showed them as being installed on October 11. After the manual install, it shows them as being installed today.
So, I think that I'll go with them being installed.
I don't know if the OP solved his problem, but if he did, as you say, I'm alone in the boat. :-)
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 17th Oct, 2012 23:43
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Agreed - I will email Support & ask if they can shed any light on the odd situation.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 18th Oct, 2012 15:23
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Secunia Support have responded. There is nothing they can add to this thread that will help Forum members generally.

They will be happy to try and help with your individual problem if you contact them by email.

Contact details are: support@secunia.com.

Hope this helps.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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gwilki RE: KB2705219 KB2731847 installed but not recognized
Member 18th Oct, 2012 22:38
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Tks Maurice.

Update.
I did another complete scan with the same results. PSI did not detect the 4 updates. So, I uninstalled PSI, cleaned up after it, then re-installed it. I did a complete scan and it found nothing.
Clearly, I can't know why this worked, but it did.
Tks much for all your advice.
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 18th Oct, 2012 23:08
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My pleasure - pleased to see you appear to be all fixed up.

Cyberworld at its best!

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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Maurice Joyce RE: KB2705219 KB2731847 installed but not recognized
Handling Contributor 18th Oct, 2012 23:15
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@jvansickel

You have not posted back - are you fixed up as well?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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