Forum Thread: Mozilla Firefox 16.0.1.4666

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Mozilla Foundation
And, this specific program:
Mozilla Firefox 16.x

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mommasees Mozilla Firefox 16.0.1.4666
Member 23rd Nov, 2012 22:44
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User Since: 22nd Dec, 2010
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Location: US
Firefox 17.0 is installed and has been detected in my latest scan. However, this Firefox 16 file is also detected in the results in the Mozilla Firefox.bak file folder so Secunia only gives me a 98%. Not sure what to do about it? If I ignore it will it go away?

Maurice Joyce RE: Mozilla Firefox 16.0.1.4666
Handling Contributor 23rd Nov, 2012 22:52
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
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Location: UK
It will not go away.

What path is PSI showing to the vulnerability?

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

Last Reviewed 20:17 22/10/2012

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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mommasees RE: Mozilla Firefox 16.0.1.4666
Member 23rd Nov, 2012 23:09
Score: 0
Posts: 5
User Since: 22nd Dec 2010
System Score: N/A
Location: US
C:\Program Files\Mozilla Firefox.bak/firefox.exe, version 16.0.1.4666
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Maurice Joyce RE: Mozilla Firefox 16.0.1.4666
Handling Contributor 23rd Nov, 2012 23:12
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
You need to delete the rogue file.

DELETING A FILE OR FOLDER

VERSION 2


1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable file.
C:\Program Files\Mozilla Firefox.bak/firefox.exe, version 16.0.1.4666

6. Right click on that file & select delete.

7. Carry out a full PSI scan & all should be in order.

VERSION 3

Open PSI>once open select Show Programs.

U will now see a page full of programme icons or a list.

Right click on the icon that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.

Double click on C:\Program Files\Mozilla Firefox.bak/firefox.exe, version 16.0.1.4666

That will open Windows Explorer & U will see that file. Right click on it & select delete.

Run a full PSI scan & the problem should be resolved.

Last Reviewed 21:07 22/10/2012

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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mommasees RE: Mozilla Firefox 16.0.1.4666
Member 23rd Nov, 2012 23:12
Score: 0
Posts: 5
User Since: 22nd Dec 2010
System Score: N/A
Location: US
I am apparently unable to use the right click menu in Secunia to copy and paste the troubleshoot report.
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Maurice Joyce RE: Mozilla Firefox 16.0.1.4666
Handling Contributor 23rd Nov, 2012 23:14
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
That is correct. As my script suggests you must use CTRL+C to copy & CTRL+V to paste.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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mommasees RE: Mozilla Firefox 16.0.1.4666
Member 23rd Nov, 2012 23:21
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Posts: 5
User Since: 22nd Dec 2010
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Location: US
DONE! 100%! Thank you very much!
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Maurice Joyce RE: Mozilla Firefox 16.0.1.4666
Handling Contributor 23rd Nov, 2012 23:22
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 24th Nov, 2012 08:35
Pleased to see you are all fixed up. Have a nice weekend.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from "tag on" posts

You can of course lock threads U have created. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com

EDIT

Thread locked at: 07:35 24/11/2012 GMT


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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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