Forum Thread: Green Icon Reverted To Red

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as locked.
troothteller Green Icon Reverted To Red
Member 5th Feb, 2013 20:39
Ranking: 0
Posts: 80
User Since: 10th Dec, 2010
System Score: N/A
Location: US
I was the one who started the thread "Icon Does Not Change Color." Shortly after starting the thread, I uninstalled PSI and downloaded version 3.0.0.6001. After installing the program worked correctly for a while. Just now I noticed that the icon in the System Tray is red. When the cursor hovers over it the message reads "Secunia PSI Tray" without stating that the program ran 100%. I was just going to follow the moderator of the former thread's instructions to send the log file. In what format do you want screen shots?

--
troothteller

Maurice Joyce RE: Green Icon Reverted To Red
Handling Contributor 5th Feb, 2013 21:20
Score: 12325
Posts: 9,574
User Since: 4th Jan 2009
System Score: N/A
Location: UK
If you are going to post to the Forum it is just a txt file.

Just use CTRL+C & then CTRL+V to paste.

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1803 Build 17134.320
16 GB RAM
IE & Edge Only
Was this reply relevant?
+0
-0
GeorgeYves RE: Green Icon Reverted To Red
Member 7th Feb, 2013 16:57
Score: 3
Posts: 14
User Since: 9th Feb 2012
System Score: N/A
Location: BY
Me too, I have the same problem again. As I remember, the previous time it was a problem with Secunia servers. And what is it now? Should I reinstall my PSI or wait while the problem is resolved?
Was this reply relevant?
+0
-0
Maurice Joyce RE: Green Icon Reverted To Red
Handling Contributor 7th Feb, 2013 17:05
Score: 12325
Posts: 9,574
User Since: 4th Jan 2009
System Score: N/A
Location: UK
There are ongoing server issues. I would stick it out.

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1803 Build 17134.320
16 GB RAM
IE & Edge Only
Was this reply relevant?
+0
-0
GeorgeYves RE: Green Icon Reverted To Red
Member 7th Feb, 2013 17:06
Score: 3
Posts: 14
User Since: 9th Feb 2012
System Score: N/A
Location: BY
Last edited on 7th Feb, 2013 17:06
Here is the last records in my log:

[02/07 18:35:58.323] Checking in with server (psi3.secunia.com)
[02/07 18:35:58.326] Connecting to psi3.secunia.com:443
[02/07 18:35:58.328] GET /psi_api/3006/?action=agent_check&agent_version=3. 0.0.6001&tz=-10800&fm=0x80000000&uid=gJ7qu4EVEa107 1ea7e8cfedb60f2ba7axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x&ui=agent&langroup=WORKGROUP&host=ЮР& #1048;Й-ПК
[02/07 18:35:58.330] Request timeouts : 60000ms, 30000ms, 30000ms
[02/07 18:35:58.339] Connection error. Trying direct connection.
[02/07 18:35:58.343] Error in HttpRequest: status=499, statusText='Не удается найти сервер с таким именем или адресом' ,winCode=12007
[02/07 18:35:58.825] Error while checking in with server (12007) : "Не удается найти сервер с таким именем или адресом"
[02/07 18:35:58.826] -- Program Configuration --
-- Internal variables --
Version 3.0.0.6001
BinPath C:\Program Files\Secunia\PSI\PSIA.exe
BinDir C:\Program Files\Secunia\PSI
APPNAME Secunia PSI Agent
BINNAME psi.exe
-- Logging Settings --
LogLevel 2
LogFile C:\Program Files\Secunia\PSI\psialog.txt
LogFileMax 2097152
-- UserId options --
CAUser gJ7qu4EVEa1071ea7e8cfedb60f2ba7axxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxx
-- Scan options --
ScanType 2
CheckOSUpdates 1
-- Customer Area options --
GroupName
-- Network Configuration --
API_SERVER_HOST psi3.secunia.com
API_SERVER_PORT 443
API_BASE_URI /psi_api/3006/?
-- Connectivity Options: --
RequestTimeout 120
NetworkImplementation WinInet
-- Proxy options --
ProxyURL
ProxyUser
ProxyPass <Not Set>
ProxyConfigState 0
-- Security options --
IgnoreInvalidCN 0
IgnoreUnknownCA 0
IgnoreCertRevocation 0
-- Service options --
InstallService 0
StartService 1
RemoveService 0
RunAsUser
RunAsPass <Not Set>
RunAsLocalSystem 0
DontWriteRegistry 0
Foreground 0
-- Computer Information --
ComputerName &#1070;&#1056;&#1048;&#1049;-&#1055;&#1050;
LanGroup WORKGROUP
CurrentUser SYSTEM
UserPrincipalName
-- CheckIn Information --
CheckInInterval 60
LastCheckIn 02/07/13 18:35:58
NextInspection 02/07/13 18:32:54
ServerTime 01/01/80 00:00:00
REG_KEY_PATH SOFTWARE\Secunia\PSIA
RegConfKey HKEY_LOCAL_MACHINE
[02/07 18:35:58.829] Unknown name in invoke:notifyCheckin
[02/07 18:35:58.831] Unknown name in invoke:periodic
[02/07 18:35:59.346] Unknown name in invoke:periodic
[02/07 18:35:59.880] Unknown name in invoke:periodic
[02/07 18:36:00.398] Unknown name in invoke:periodic
[02/07 18:36:00.909] Unknown name in invoke:periodic
[02/07 18:36:01.427] Unknown name in invoke:periodic
[02/07 18:36:01.941] Unknown name in invoke:periodic
[02/07 18:36:02.460] Unknown name in invoke:periodic
[02/07 18:36:02.972] Unknown name in invoke:periodic
[02/07 18:36:03.498] Unknown name in invoke:periodic
[02/07 18:36:04.024] Unknown name in invoke:periodic
[02/07 18:36:04.539] Unknown name in invoke:periodic
[02/07 18:36:05.049] Unknown name in invoke:periodic
[02/07 18:36:05.619] Unknown name in invoke:periodic
[02/07 18:36:06.137] Unknown name in invoke:periodic
[02/07 18:36:06.654] Unknown name in invoke:periodic
[02/07 18:36:07.196] Unknown name in invoke:periodic
[02/07 18:36:07.705] Unknown name in invoke:periodic
[02/07 18:36:08.227] Unknown name in invoke:periodic
[02/07 18:36:08.736] Unknown name in invoke:periodic
[02/07 18:36:09.286] Unknown name in invoke:periodic
[02/07 18:36:09.804] Unknown name in invoke:periodic
[02/07 18:36:10.481] Unknown name in invoke:periodic
[02/07 18:36:11.031] Unknown name in invoke:periodic
[02/07 18:36:11.543] Unknown name in invoke:periodic
[02/07 18:36:12.053] Unknown name in invoke:periodic
[02/07 18:36:12.567] Unknown name in invoke:periodic
[02/07 18:36:13.083] Unknown name in invoke:periodic
[02/07 18:36:13.598] Unknown name in invoke:periodic
[02/07 18:36:14.120] Unknown name in invoke:periodic
[02/07 18:36:14.635] Unknown name in invoke:periodic
[02/07 18:36:15.155] Unknown name in invoke:periodic
[02/07 18:36:15.665] Unknown name in invoke:periodic
[02/07 18:36:16.179] Unknown name in invoke:periodic
[02/07 18:36:16.690] Unknown name in invoke:periodic
[02/07 18:36:17.200] Unknown name in invoke:periodic
[02/07 18:36:17.710] Unknown name in invoke:periodic
[02/07 18:36:18.220] Unknown name in invoke:periodic
[02/07 18:36:18.730] Unknown name in invoke:periodic
[02/07 18:36:19.242] Unknown name in invoke:periodic
[02/07 18:36:19.751] Unknown name in invoke:periodic
[02/07 18:36:20.265] Unknown name in invoke:periodic
[02/07 18:36:20.778] Unknown name in invoke:periodic
[02/07 18:36:21.295] Unknown name in invoke:periodic
[02/07 18:36:21.811] Unknown name in invoke:periodic
[02/07 18:36:22.337] Unknown name in invoke:periodic
[02/07 18:36:22.848] Unknown name in invoke:periodic
[02/07 18:36:23.363] Unknown name in invoke:periodic
[02/07 18:36:23.895] Unknown name in invoke:periodic
[02/07 18:36:24.434] Unknown name in invoke:periodic
[02/07 18:36:24.947] Unknown name in invoke:periodic
[02/07 18:36:25.483] Unknown name in invoke:periodic
[02/07 18:36:25.997] Unknown name in invoke:periodic
[02/07 18:36:26.519] Unknown name in invoke:periodic
[02/07 18:36:27.036] Unknown name in invoke:periodic
[02/07 18:36:27.572] Unknown name in invoke:periodic
[02/07 18:36:28.085] Unknown name in invoke:periodic
[02/07 18:36:28.597] Unknown name in invoke:periodic
[02/07 18:36:29.107] Unknown name in invoke:periodic
[02/07 18:36:29.633] Unknown name in invoke:periodic
[02/07 18:36:30.306] Unknown name in invoke:periodic
[02/07 18:36:30.869] Unknown name in invoke:periodic
[02/07 18:36:31.387] Unknown name in invoke:periodic
[02/07 18:36:31.923] Unknown name in invoke:periodic
[02/07 18:36:32.432] Unknown name in invoke:periodic
[02/07 18:36:32.942] Unknown name in invoke:periodic
[02/07 18:36:33.453] Unknown name in invoke:periodic
[02/07 18:36:33.976] Unknown name in invoke:periodic
[02/07 18:36:34.494] Unknown name in invoke:periodic
[02/07 18:36:35.018] Unknown name in invoke:periodic
[02/07 18:36:35.553] Unknown name in invoke:periodic
[02/07 18:36:36.081] Unknown name in invoke:periodic
[02/07 18:36:36.595] Unknown name in invoke:periodic
[02/07 18:36:37.143] Unknown name in invoke:periodic
[02/07 18:36:37.664] Unknown name in invoke:periodic
[02/07 18:36:38.178] Unknown name in invoke:periodic
[02/07 18:36:38.692] Unknown name in invoke:periodic
[02/07 18:36:39.227] Unknown name in invoke:periodic
[02/07 18:36:39.741] Unknown name in invoke:periodic
[02/07 18:36:40.254] Unknown name in invoke:periodic
[02/07 18:36:40.768] Unknown name in invoke:periodic
[02/07 18:36:41.280] Unknown name in invoke:periodic
[02/07 18:36:41.797] Unknown name in invoke:periodic
[02/07 18:36:42.309] Unknown name in invoke:periodic
[02/07 18:36:42.821] Unknown name in invoke:periodic
[02/07 18:36:43.332] Unknown name in invoke:periodic
[02/07 18:36:43.850] Unknown name in invoke:periodic
[02/07 18:36:44.362] Unknown name in invoke:periodic
[02/07 18:36:44.876] Unknown name in invoke:periodic
[02/07 18:36:45.388] Unknown name in invoke:periodic
[02/07 18:36:45.913] Unknown name in invoke:periodic
[02/07 18:36:46.462] Unknown name in invoke:periodic
[02/07 18:36:46.983] Unknown name in invoke:periodic
[02/07 18:36:47.493] Unknown name in invoke:periodic
[02/07 18:36:48.005] Unknown name in invoke:periodic
[02/07 18:36:48.518] Unknown name in invoke:periodic
[02/07 18:36:49.029] Unknown name in invoke:periodic
[02/07 18:36:49.565] Unknown name in invoke:periodic
[02/07 18:36:50.204] Unknown name in invoke:periodic
[02/07 18:36:50.765] Unknown name in invoke:periodic
[02/07 18:36:51.291] Unknown name in invoke:periodic
[02/07 18:36:51.821] Unknown name in invoke:periodic
[02/07 18:36:52.339] Unknown name in invoke:periodic
[02/07 18:36:52.858] Unknown name in invoke:periodic
[02/07 18:36:53.392] Unknown name in invoke:periodic
[02/07 18:36:53.921] Unknown name in invoke:periodic
[02/07 18:36:54.443] Unknown name in invoke:periodic
[02/07 18:36:54.957] Unknown name in invoke:periodic
[02/07 18:36:55.494] Unknown name in invoke:periodic
[02/07 18:36:56.004] Unknown name in invoke:periodic
[02/07 18:36:56.584] Unknown name in invoke:periodic
[02/07 18:36:57.119] Unknown name in invoke:periodic
[02/07 18:36:57.648] Unknown name in invoke:periodic
[02/07 18:36:58.170] Unknown name in invoke:periodic
[02/07 18:36:58.689] Unknown name in invoke:periodic

And then everything repeats again and again.
Was this reply relevant?
+0
-0
Maurice Joyce RE: Green Icon Reverted To Red
Handling Contributor 7th Feb, 2013 17:20
Score: 12325
Posts: 9,574
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 7th Feb, 2013 17:21
George,
Looks the servers are fixed. I have got PSI & xSI working OK. Give it another try.

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1803 Build 17134.320
16 GB RAM
IE & Edge Only
Was this reply relevant?
+0
-0
GeorgeYves RE: Green Icon Reverted To Red
Member 7th Feb, 2013 18:11
Score: 3
Posts: 14
User Since: 9th Feb 2012
System Score: N/A
Location: BY
Yes, it's working now. But two similar problems in a short period of time make me think that PSI becomes less reliable. By the way, new Avast 8 has its own Software Updater that works like your Secunia..
Was this reply relevant?
+0
-0
troothteller RE: Green Icon Reverted To Red
Member 7th Feb, 2013 21:22
Score: 0
Posts: 80
User Since: 10th Dec 2010
System Score: N/A
Location: US
Mr. Yves, I don't know what kinds of systems these other forum members have; but mine is XP-Pro, from which I sent two JPEG files and a log file through your support email address. The individual who received them was Emil. Was the above log you posted mine? Also, did my submitted files reveal any problem particular to my XP?

--
troothteller
Was this reply relevant?
+0
-0
GeorgeYves RE: Green Icon Reverted To Red
Member 7th Feb, 2013 21:32
Score: 3
Posts: 14
User Since: 9th Feb 2012
System Score: N/A
Location: BY
on 7th Feb, 2013 21:22, troothteller wrote:
Mr. Yves, I don't know what kinds of systems these other forum members have; but mine is XP-Pro, from which I sent two JPEG files and a log file through your support email address. The individual who received them was Emil. Was the above log you posted mine? Also, did my submitted files reveal any problem particular to my XP?

Why are you addressing me? I am a common user here as you are too.
Was this reply relevant?
+0
-0
GeorgeYves RE: Green Icon Reverted To Red
Member 8th Feb, 2013 20:46
Score: 3
Posts: 14
User Since: 9th Feb 2012
System Score: N/A
Location: BY
on 7th Feb, 2013 18:11, GeorgeYves wrote:
Yes, it's working now. But two similar problems in a short period of time make me think that PSI becomes less reliable. By the way, new Avast 8 has its own Software Updater that works like your Secunia..

Well, I understand that I am using a freeware and has no right to demand something special from the developers but my Secunia PSI stopped functioning again, for the third time. Now it can't load the results and the tray icon stays red. And I am thinking to remove PSI as soon as I install Avast 8 with its Software Updater.
Was this reply relevant?
+0
-0
GeorgeYves RE: Green Icon Reverted To Red
Member 8th Feb, 2013 20:48
Score: 3
Posts: 14
User Since: 9th Feb 2012
System Score: N/A
Location: BY
on 7th Feb, 2013 18:11, GeorgeYves wrote:
Yes, it's working now. But two similar problems in a short period of time make me think that PSI becomes less reliable. By the way, new Avast 8 has its own Software Updater that works like your Secunia..

Well, I understand that I am using a freeware and has no right to demand something special from the developers but my Secunia PSI stopped functioning again, for the third time. Now it can't load the results and the tray icon stays red. And I am thinking to remove PSI as soon as I install Avast 8 with its Software Updater.
Was this reply relevant?
+0
-0
Leendert Kip Green Icon Reverted To Red
Contributor 8th Feb, 2013 21:45
Score: 137
Posts: 611
User Since: 22nd Jan 2009
System Score: N/A
Location: NL
Last edited on 8th Feb, 2013 21:47
Hello GeorgeYves, what I see the last couple of days and what Mauricew Joyce confirmed, there are still server problems going on. Any action like uninstalling/installing PSI is wasting time and doesn't fix the problem at all. Just wait and be patient till the problems are solved.

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Was this reply relevant?
+0
-0
troothteller RE: Green Icon Reverted To Red
Member 11th Feb, 2013 04:42
Score: 0
Posts: 80
User Since: 10th Dec 2010
System Score: N/A
Location: US
Mr. Yves, I mistook you for a moderator. Usually with Technical Support for other products, individuals start their own threads for their own problems.

--
troothteller
Was this reply relevant?
+0
-0

lange99

RE: Green Icon Reverted To Red
[+]
This reply has been deleted
lange99 RE: Green Icon Reverted To Red
Member 11th Feb, 2013 10:32
Score: 4
Posts: 10
User Since: 28th Dec 2012
System Score: N/A
Location: NL
Last edited on 11th Feb, 2013 13:37
Hi there,

I have been having problems with my 3.0.0.4001 since Thursday last week. Interface gets stuck in the "LOADING"...." phase. Yesterday morning it worked fine, but today the same problem is back again. And since this morning the small icon (that always turned green after start-up) stays red.
On another computer I still have 2.0.0.3003. And a comparable problem. Here it gets stuck with one red button and the text : "Verifying Internet connection ....".
Could very well be the server ....
Regards - Lange

Edit at 13.10 hrs - Both versions are working again !!

--

Windows 7
IE 8
Secunia 3.0.0.4001
(and 2.0.0.3003 on other machine with XP Home)
Was this reply relevant?
+0
-0
M.Haggqvist RE: Green Icon Reverted To Red
Secunia Official 11th Feb, 2013 15:56
Score: 10
Posts: 34
User Since: 13th Jan 2012
System Score: N/A
Location: Copenhagen, DK
Hi
We had a server issue which has now been fixed.

The PSI might have to be closed completely down, that meaning the PSI window and tray icon.


--

This thread has been marked as locked.