Forum Thread: "contact support" popup seems to not work.

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as locked.
trocker "contact support" popup seems to not work.
Member 6th Feb, 2013 02:16
Ranking: 5
Posts: 12
User Since: 29th Nov, 2011
System Score: N/A
Location: US
I noticed a new problem with PSI today. It failed to apply some java updates: instead there was a red "contact support" link.

The issue I wanted to report has to do with this popup. First of all: the "email" field was only four characters wide; I'm guessing that is a mistake.

Secondly, hitting "send data" seems to have no effect. The popup never goes away; I can't tell if the data was actually sent or not, but there certainly was no user feedback.

Here is a screenshot of PSI after "send data" was clicked:

https://docs.google.com/file/d/0B21sjqtZiXWIQ0RwUU...

This user no longer exists RE: "contact support" popup seems to not work.
Secunia Official 6th Feb, 2013 12:31
Thank you for reporting these issues that we are currently looking into.

To get Java updated, and in case you have not already done so, I suggest you either use the Java update feature in the control panel, or you can uninstall Java and then install the latest version at the vendor website.

This thread has been marked as locked.