Forum Thread: Adobe Flash Player 11x npapi

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Flash Player 11.x

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peterrrr Adobe Flash Player 11x npapi
Member 18th Jun, 2013 17:13
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Last edited on 18th Jun, 2013 17:23

Hello
I ran Secunia on the desktop and it resolved the same updating with Adobe Flash Player the laptop is having trouble with.
I run Win 8 x 64 Pro on both pcs.
Secunia updated the manual Adobe Flash Player on the desktop but it just buffers on the desktop. I have rebooted and waited.
Secunia says the installed version is 11.7.700.202(NPAPI) and the new one is
11.7.700.224(NPAPI),The blue circle just spins or buffers over the status where it says updating.
I have let this spin for over 1/2 hour and tried more than once. I have rescanned also.
I tried going to the Adobe site but I could not figure out what to do.
Thank you for your help.
Peter

PS The Adobe site says I have the right version/build yet Secunia keeps spinning.


Post "RE: Adobe Flash Player 11x npapi" has been selected as an answer.
Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 18th Jun, 2013 18:02
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Peter,
What path is PSI showing to the file that is vulnerable and trying to update?

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

Last Reviewed 17:00 18/06/2013

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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peterrrr RE: Adobe Flash Player 11x npapi
Member 18th Jun, 2013 19:23
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Last edited on 18th Jun, 2013 20:15
C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_70 0_202.dll

I could not use paint or copy paste so I manually copied each character. I hope they are as you request. I checked many times.

I notice the laptop says I have Adobe Flash Player. The difference between the desktop(which Secunia rests as good) and the laptop is that the laptop is missing Adobe Flash Player 11.x (ActiveX). The laptop seems unable to install it.
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 18th Jun, 2013 21:37
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Peter,
Use this to try & clean up your remnant file.

DELETING A FILE OR FOLDER

VERSION 2


1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable file.
C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7 _70 0_202.dll

6. Right click on that file & select delete.

7. Carry out a full PSI scan & all should be in order.

VERSION 3

Open PSI>once open select Show Programs.

U will now see a page full of programme icons or a list.

Right click on the icon that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.

Double click on C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7 _70 0_202.dll

That will open Windows Explorer & U will see that file. Right click on it & select delete.

Run a full PSI scan & the problem should be resolved.

Last Reviewed 20:32 18/06/2013

Try this to sort out your Laptop.

UPDATING THE STANDALONE ADOBE FLASH PLAYER

1. Download & SAVE these to desktop.

IE & Other Browsers using ActiveX.

http://get.adobe.com/flashplayer/

Untick (uncheck) any additional offerings bundled with the download if they are not required

2. The installer will appear on the desk top. THE IMPORTANT BIT - Before agreeing to install Flash check these programmes are completely shut down (use the Task Manager if necessary (CTRL+SHIFT+ESC) to COMPLETELY EXIT these processes if running)):
a. All Browsers.
b. Windows Live Messenger - if still installed.
c. Incredimail.
d. All Adobe Products.
e. PSI - Unless using version 2 or version 3
f. Microsoft Skype & Plus! For Skype
g. Microsoft Money

3. The new install will then remove all old files during the update process.

4. Complete a full PSI rescan & all should be in order.


Optional - Go to Start>Control Panel>click the Flash Player (32 Bit) icon>check the settings are to your requirements.

Last Reviewed 20:33 18/06/2013

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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peterrrr RE: Adobe Flash Player 11x npapi
Member 18th Jun, 2013 22:33
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Just to be sure, am I supposed to delete the file that ends in .dll?
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 18th Jun, 2013 22:40
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Last edited on 19th Jun, 2013 10:20
Yes - this one NPSWF32_11_7 _70 0_202.dll

EDIT - 19th June.

Peter,
How are you getting on? All fixed now?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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peterrrr RE: Adobe Flash Player 11x npapi
Member 19th Jun, 2013 14:02
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Last edited on 19th Jun, 2013 15:50
Hi Maurice
I deleted the file but then, when I ran a scan, PSI kept spinning at "scanning for outdated programs- retrieving scanning results".

PS I ran SFC 4 times and when it finished it allowed me to complete Secunia 3.0 successfully.

I tried to install the 2 blue Flash links you gave me but one (64) said it was already installed and the (86) said the Windows standalone installer was not applicable to my system.
So, I have not been able to cleanup!

*My 2 pcs are similar yet in programs and features, the desktop says that Adobe ends in 224 yet the pc we are working on ends in 202. It seems the pc is still not right unless desktops and laptops are different. I have Adobe 32 in the control panel of both.

Peter
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 19th Jun, 2013 16:06
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Peter,
Sorry I am not clear in my mind what the problem is regarding each PC.

It does not matter whether they are any type of PC or whether they are 32 or 64 Bit.

Can please confirm the status of each PC after a full PSI rescan.

Please create two headers in your reply & outline the faults (if any) under TOWER & LAPTOP so that I can give clearer advice for each PC.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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peterrrr RE: Adobe Flash Player 11x npapi
Member 19th Jun, 2013 17:07
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Last edited on 19th Jun, 2013 20:13
Laptop -Following the directions you gave above: I deleted the file you requested and Secunia said all programs were good. I next went to the 2 blue links at the bottom of the page you referred.
Next in your instructions to "install both Adobe flash players.
I saved the 32 bit and 64 bit to desktop. The 64 bit said it was already installed and the 32 bit said it was not applicable to my system.
Control panel shows Adobe Flash Player 32 bit but under programs and features Adobe Flash Player 11 plugin it ends in 202.
At the Adobe test page it says I have the version ending in 224.

Desktop -In comparing the Adobe settings used the desktop which also shows Adobe Flash Player as 32 bit yet under programs and features Adobe Flash Player 11 plugin ends in 224 not 202.
-------------
Summary, I deleted the file you told me to and it caused PSI to complete correctly.
The problem began when I tried to follow the step to install and clean up. I was not sure where to go so tried the 2 blue links which I explained above. I think Secunia is running fine now but I am confused what I should have installed that would have cleaned up the residuals.
Obviously I am not skilled and thank you for your patience.
Secunia is working fine and you have done your job.
Peter
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 19th Jun, 2013 20:57
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Peter
I think I know what caused the confusion. My top solution was for your TOWER.

The bottom solutions indicates it was only for your LAPTOP. There is only one blue link - it installs both the 64 & 32 Bit Flash if using a 64 Bit system hence the error message.

Is the TOWER now 100% after the last PSI scan?

What about the LAPTOP. Does PSI still indicate a problem?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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peterrrr RE: Adobe Flash Player 11x npapi
Member 19th Jun, 2013 21:31
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Secunia is fine but when I run sfc it says it completes at100% but does not say it found no issues. When I try to run it again, it says it is busy repairing or something like that.
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 19th Jun, 2013 23:46
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What made you want to run Scannow which I assume you mean by SFC?

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peterrrr RE: Adobe Flash Player 11x npapi
Member 20th Jun, 2013 17:57
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I assumed it was good to see if there were any corrupted files now and then.

I have done a system recovery with Macrium and seem to be back on track. My File Hippo Updater tried to install a 32 bit program on my 64 bit so I am not using it any longer.

I am trying to stay with Windows programs themselves regarding updates.

Is it wrong to run SFC now and then?

Thank you for your help
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 21st Jun, 2013 01:33
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Last edited on 21st Jun, 2013 08:54
Peter,
The short answer to your question is no. You just took me by surprise in that I had not mentioned its use.

I assume you are using SFC via My computer>Right click on the C drive>Properties>tools & using the default settings which is safe rather than Command Line prompts?

It is not an action I would recommend on this Forum to anyone requesting help but power to your elbow if you give it a go once in a while. It is a useful tool.

Can I take it that after a full PSI rescan both your PC's are 100% & running OK?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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peterrrr RE: Adobe Flash Player 11x npapi
Member 21st Jun, 2013 17:03
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Maurice

With Win 8 x 64 I cannot see how I can run SFC with the path you show.

I do use the command prompt as admin in safe mode.

I will look in to it.

Secunia did eventually show all programs were fine and thank you again for your help.

Peter
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Maurice Joyce RE: Adobe Flash Player 11x npapi
Handling Contributor 21st Jun, 2013 23:12
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Peter,
Pleased to see you are all fixed up.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from "tag on" posts

You can of course lock threads U have created. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com

Have a nice weekend.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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