Forum Thread: Database Cleanup

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infoz-csi-mgr Database Cleanup
Member 20th Jun, 2013 14:38
Ranking: 0
Posts: 7
User Since: 3rd May, 2011
System Score: N/A
Location: CH

I made a mistake when using the CSI Database Cleanup-Utility; unfortunately I entered to delete all hosts that the Last Scan Time was more than 1 Day - which CSI did.
Now I have the problem that I can't scan any host anymore saying that "You have reached the limit of your Secunia CSI License key" which is of course wrong.
What can I do?

Thanks for your help!

This user no longer exists RE: Database Cleanup
Secunia Official 4th Jul, 2013 09:07

Please note that all license related questions can only be addressed after sending an email to Secunia needs private information about your account to be able to process and fix the current support inquiry and for security reasons we cannot address this matter here.

I hope you already sent us an email, but in case you didn't please do so as soon as possible.

Kind Regards | Stay Secure
Rosen Danailov | Junior Solution Specialist
Secunia Customer Support

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