Forum Thread: Adobe Flash update not recognized

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Flash Player 11.x

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jr4939 Adobe Flash update not recognized
Member 5th Aug, 2013 23:12
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User Since: 17th Jan, 2009
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Secunia tried to update my version of AdobeFlash 11.x and then told me to "contact support" because the update failed. - I then updated the program directly from the Adobe site and was told that the installation/update was successful. But Secunia continues to show it as a program requiring update and no amount of rescanning by Secunia, rebooting Windows 7, or re-installing Secunia has served to correct this problem. (newly installed Flash version is 11.8.800.94)

TIA for help with this.

Justine

Post "RE: Adobe Flash update not recognized" has been selected as an answer.
Maurice Joyce RE: Adobe Flash update not recognized
Handling Contributor 5th Aug, 2013 23:35
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Location: UK
Justine,

What path is PSI showing to the Adobe Flash file that is vulnerable and trying to update?

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

Last Reviewed 22:34 05/08/2013

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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jr4939 RE: Adobe Flash update not recognized
Member 6th Aug, 2013 19:01
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Posts: 9
User Since: 17th Jan 2009
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Secunia shows this path (cut & pasted) for my copy of Adobe Flash:

C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_70 0_224.ocx 11.7.700.224 (ActiveX)

I had extracted the later (successfully installed) version number from an Adobe Flash web page that showed it as my currently installed version. Unfortunately I 'm unable to find my way back to that page today to get a screen shot of it.

Hope this helps some.

Justine
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Maurice Joyce RE: Adobe Flash update not recognized
Handling Contributor 6th Aug, 2013 21:12
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
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Location: UK
Justine,
Just delete it.

DELETING A FILE OR FOLDER

PSI VERSION 2


1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable file.
C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7 _70 0_224.ocx 11.7.700.224

6. Right click on that file & select delete.

7. Carry out a full PSI scan & all should be in order.

PSI VERSION 3

Open PSI>once open select Show Programs.

U will now see a page full of programme icons or a list.

Right click on the icon that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.

Double click on C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7 _70 0_224.ocx 11.7.700.224

That will open Windows Explorer & U will see that file. Right click on it & select delete.

Run a full PSI scan & the problem should be resolved.

Last Reviewed 20:11 06/08/2013

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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jr4939 RE: Adobe Flash update not recognized
Member 6th Aug, 2013 21:33
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User Since: 17th Jan 2009
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THANKS!

Justine
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Maurice Joyce RE: Adobe Flash update not recognized
Handling Contributor 6th Aug, 2013 21:41
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Looks like you are all fixed up?

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from "tag on" posts

You can of course lock threads U have created. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com




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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
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