Forum Thread: Mozilla Firefox 22.x not updating language

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Programs

Relating to this vendor:
Mozilla Foundation
And, this specific program:
Mozilla Firefox 22.x

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Recruiter Mozilla Firefox 22.x not updating language
Member 13th Aug, 2013 20:11
Ranking: 1
Posts: 48
User Since: 18th Dec, 2008
System Score: N/A
Location: US
According to my PSI scan results, Mozilla Firefox 22.x needs to update the language. I select the correct language, US/English, and it then shows Updating--for hours and hours. I check Firefox, and it is already opening to the correct language. I tried opening and closing Firefox, to see if it would help resetting the language, then running a new PSI scan, and I get the same results. Any ideas what my problem is?
Thanks
Dave

Post "RE: Mozilla Firefox 22.x not updating language" has been selected as an answer.
Maurice Joyce RE: Mozilla Firefox 22.x not updating language
Handling Contributor 13th Aug, 2013 20:57
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
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Location: UK
Dave,
Does the information on this thread help?

https://secunia.com/community/forum/thread/show/14...

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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Recruiter RE: Mozilla Firefox 22.x not updating language
Member 14th Aug, 2013 06:19
Score: 1
Posts: 48
User Since: 18th Dec 2008
System Score: N/A
Location: US
Maurice:
I'm sorry to say, it does not solve my problem.

PSI is showing that the installed version is ver. 22.0.0.4917, and is asking me to choose a language.
According to the Help>About on Firefox I'm running ver 23.0 in en-US, updated 8/10/13. There is nothing in the Add/Remove list, to uninstall or delete ver. 22.x.
How do I remove ver.22.x
Thanks
Dave
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Maurice Joyce RE: Mozilla Firefox 22.x not updating language
Handling Contributor 14th Aug, 2013 09:29
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
What path is PSI showing to Version 22 that is vulnerable and trying to update?

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

Last Reviewed 08:27 14/08/2013








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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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Recruiter RE: Mozilla Firefox 22.x not updating language
Member 14th Aug, 2013 20:35
Score: 1
Posts: 48
User Since: 18th Dec 2008
System Score: N/A
Location: US
I am running PSI 3.0
The file location that is shown is:
C:\WINDOWS\Temp\7z555CD.tmp\core\firefox.exe
Installed version is 22.0.0.4917

Hopefully this information will help
Dave
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Maurice Joyce RE: Mozilla Firefox 22.x not updating language
Handling Contributor 14th Aug, 2013 21:03
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Dave,
Easy to get rid of that old file.

Open PSI>once open select Show Programs.

U will now see a page full of programme icons or a list.

Right click on the icon that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.

Double click on [b]C:\WINDOWS\Temp\7z555CD.tmp\core\firefox.exe[/b ]

That will open Windows Explorer & U will see that file. Right click on it & select delete.

Run a full PSI scan & the problem should be resolved.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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