Forum Thread: PSI thinks no scan has ever been run

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nickpayne PSI thinks no scan has ever been run
Member 8th Mar, 2015 06:39
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User Since: 14th May, 2009
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PSI on my machine (Windows 8.1 amd64) periodically - every few days or so - seems to lose its database. Even with all programs up to date, its system tray icon turns red rather than green, and when I open PSI it tells me that I have never run a scan and that I need to run one. I run it, it goes through the scanning process, and eventually tells me that all my programs are up to date. A few days later, the same thing will happen again...

Anthony Wells RE: PSI thinks no scan has ever been run
Expert Contributor 8th Mar, 2015 18:15
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Hi ,

You do not state which version of the PSI you are using ; even so , I cannot remember a similar case to your's arising in the Forum(s) .

I only use version 2.0.0.3003 and have never had a programme problem in recent years .

I would suggest you contact support@secunia.com direct ; they are not likely to respond here .

Let us know how you go .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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steffens RE: PSI thinks no scan has ever been run
Member 9th Mar, 2015 04:22
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User Since: 25th Jul 2009
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Location: US
If you are running one of those "automated PC cleaners", either as a stand-alone program, or as a component of your AV package (e.g. GrimeFighter from Avast), then that would be the FIRST thing I would check. Many of those "cleaners" are notoriously over-zealous about deleting things that *they* think are useless, but in fact are actually quite important, even essential.
HTH...
-- EstherD
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