Forum Thread: Adobe Air Update

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TONYDATA Adobe Air Update
Member 23rd Sep, 2015 08:49
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Have updated Adobe Air to version 18.0.199 which is current version and PSI continues to reflect that I need a update after repeated scans.Need help.
HP desktop 64 bit
Window 10

Maurice Joyce RE: Adobe Air Update
Handling Contributor 23rd Sep, 2015 18:01
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PSI does not officially support Windows 10 but this should still work.

What path does PSI give you to the offending file?

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
You will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
You now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.


Last Reviewed 16:59 23/09/2015



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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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TONYDATA RE: Adobe Air Update
Member 24th Sep, 2015 00:30
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Last edited on 24th Sep, 2015 00:31
Listed path is as follows

path is C:\program files(x86) common files\adobe air\versions\1.0\adobe air.dll

Installed version 18.0.0.199

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Maurice Joyce RE: Adobe Air Update
Handling Contributor 24th Sep, 2015 01:54
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Having made sure anything using Adobe Air, which includes your browsers, is shut down navigate to that file and delete it.

If done correctly a rescan of PSI should reveal the latest version is present and up to date.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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CraigS26 RE: Adobe Air Update
Member 27th Sep, 2015 14:59
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on 24th Sep, 2015 01:54, Maurice Joyce wrote:
Having made sure anything using Adobe Air, which includes your browsers, is shut down navigate to that file and delete it.

If done correctly a rescan of PSI should reveal the latest version is present and up to date.

Renamed the target .dll to .OLD, saw Green/100% -BUT- Adobe Air does NOT show AFTER a Re-Scan.
CCleaner/Tools shows Ver 19 (vs old 18) of Air in Programs List as it should.

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