Forum Thread: Recognizing Firefox update

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djfro Recognizing Firefox update
Member 7th May, 2016 19:01
Ranking: 2
Posts: 13
User Since: 5th Mar, 2013
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Location: US
I am presently running Secunia PSI 3.0.0.11005 along with Windows 10 and Chrome Version 50.0.2661.94 m. I updated to Firefox 46.0 last week (on the prompt from PSI that I had to manually update a program), however PSI still shows Firefox at version 45 and won't recognize the update to 46. I even tried deleting/reinstalling PSI but have the same result. Do anyone have any idea how to rectify this?

Leendert Kip Recognizing Firefox update
Contributor 7th May, 2016 21:34
Score: 137
Posts: 611
User Since: 22nd Jan 2009
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Location: NL
I'm running the same version of PSI under Windows 7 64 bit. The latest version of Firefox is 46.0.1.5966 which is shown correct in PSI. Did you run a manual full scan of PSI after updating? If not, do so. In case the problem isn't solved it's possibly caused by left-overs from v. 45 in the Firefox directory. To find out go to the PSI program list, search for Firefox, right-click on that, click on 'details'. If there are left-overs from v. 45 you will see it. Go to the Firefox directory, delete them and run a manual full scan again. Check the same for Firefox Maintenance service. Hope this helps.

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
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claw RE: Recognizing Firefox update
Member 10th May, 2016 01:33
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User Since: 31st May 2010
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I have the same problem. Firefox says I have 46.0.1 and it is up to date. Secunia thinks I have 44.0.0.5866. I tried following your instructions going to Details but I get lost when you say to delete the leftovers. It looks like it's all version 44. I did not find any that showed v. 46. Am I supposed to delete everything that says v. 44? Mozilla puts out updates almost weekly. Secunia shows it out of date most of the time when it's not. I ignore it mostly, like a false positive, but then what good is it if something else needs attention. I have to keep opening Secunia to find out. It should be green now.
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Leendert Kip Recognizing Firefox update
Contributor 10th May, 2016 09:55
Score: 137
Posts: 611
User Since: 22nd Jan 2009
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Location: NL
Last edited on 10th May, 2016 10:02
You have Firefox 46.0.1 installed. Is that confirmed by 'about firefox'. If so, it's ok. But what do you see in the PSI programs list. It should be 46.0.1.5966, both for Firefox and Maintenance service. Is that correct? Then, as I explained, right-click, click on details. If 46.0.1 is correct in PSI you should see one line for that version: c:\program files (x86)\mozilla firefox\firefox.exe.........46.0.1.5966 Is that correct? If not, there's something wrong which I can't explain. Let me know and I'll try to figure out. If there are left-overs from previous versions you see the same info for the detected versions. Double-click on that lines, it leads you to the installation directory. In that list you see all Firefox-related files without a version. To be sure you have to check all files from top to bottom, set your mousepointer on a file - don't click - and the version is visible. When the version differs from 46.0.1, i.e 44.0.1, delete them by a right-click, a menu pops up, in the menu you see an option 'delete' and left-click, in the next pop-up you confirm deletion. But be carefull: there are a lot of files with other versions than what I mentioned above, don't delete them. When done this delete these file from the bin because PSI can detect them there. When done, run a manual scan. I have seen this kind of problem long time ago so I checked these steps in my pc. I really hope it works for you but I will be available to help you to the best of my knowledge and experience.

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
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claw RE: Recognizing Firefox update
Member 10th May, 2016 21:08
Score: 0
Posts: 29
User Since: 31st May 2010
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Location: N/A
Thanks for the reply. Secunia thinks I have v.44.0.0.5866. PSI Prog List, Details View and Maint Service all say v.44.0x. About firefox says it is v.46.0.1 and is up to date. I noticed that starting from the PSI Prog List to find Maint Service, when I double click the file location, up comes This PC > Windows 8(C:) > Program Files > Mozilla FF but I don't have Win 8 anymore. I installed Win 10 last Dec. but it looks like maybe Secunia has not picked up on that change? I know Win 10 "upgrades" can be buggy. I hoped that was all behind me but maybe not. Think if I just reinstall Secunia that would fix it?
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Leendert Kip Recognizing Firefox update
Contributor 11th May, 2016 05:51
Score: 137
Posts: 611
User Since: 22nd Jan 2009
System Score: N/A
Location: NL
Yes, uninstall/re-install PSI is the best solution. After uninstall reboot pc. I'm not sure that an uninstall will clean the Firefox installation directory fully. Check installation directory, if there are still left- overs delete the installation directory. Then re-install PSI. Good luck!

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
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mtodorov RE: Recognizing Firefox update
Member 11th May, 2016 15:09
Score: 19
Posts: 238
User Since: 20th Mar 2009
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Location: HR
Hi all,

I've had the same problem recently: Help->About Firefox had shown 46.0.1, but PSI 45.0.1.
Additional search had proven that there were two versions of Firefox detected: one in C:\Program Files\Mozilla Firefox and second in "updated" subfolder.

This had occurred only sporadically, one some machines, and on the others not.

Hope this helps (my $0.02) ...
mtodorov


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"If a task is worth doing, it is worth doing right. If it is not worth doing well, it is not worth doing." -- Dr. Jack Hyles
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claw RE: Recognizing Firefox update
Member 12th May, 2016 23:38
Score: 0
Posts: 29
User Since: 31st May 2010
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Reinstalling PSI didn't change anything. Then I noticed there were two Mozilla FF programs in my Programs & Features (Uninstall List). The first one was 46.0x but further down was 44.0x. I don't know why 44.0 did not get deleted or whatever when I last updated. The list is in order of newest listed first, not alphabetical, so there was a bunch of other stuff in between. Maybe I'll rethink that. Anyway, PSI was right, I had a program that needed attention. I deleted v.44.0 and Secunia went green immediately. Didn't even have to run a scan.
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