Forum Thread: Secunia PSI sits on Preparing Scan

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roxannewatson-0 Secunia PSI sits on Preparing Scan
Member 11th Sep, 2016 23:06
Ranking: 1
Posts: 2
User Since: 11th Sep, 2016
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Location: US
I have followed all of the directions listed in the FAQ instructions and it still sits on Preparing Scan.

Also a message comes up that says Please check that your internet connection is working. I am connected to the internet but PSI doesn't seem to acknowledge my connection.

I am using the latest version of PSI and use Windows Vista.

Can anyone help me get this problem fixed. I have never been able to do one scan

Maurice Joyce RE: Secunia PSI sits on Preparing Scan
Handling Contributor 14th Sep, 2016 08:48
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
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Location: UK
Have you tried a reinstall? Just activate the download link from the website and let it run It will auto uninstall the old version before any new replacement is installed.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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roxannewatson-0 RE: Secunia PSI sits on Preparing Scan
Member 14th Sep, 2016 09:45
Score: 1
Posts: 2
User Since: 11th Sep 2016
System Score: N/A
Location: US
Thanks for the suggestion but I have tried this several times and the results are always the same. Just now I went back to the website and downloaded a new copy of the set up file and tried to install it again. Whatever the problem is, it is still there.
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