Forum Thread: Windows 10 update

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Zwerver Windows 10 update
Member 23rd Jun, 2017 18:43
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A couple of days ago I installed the Windows 10 Creator update.
After that PSI indicates contantly that I have to update Window10.
Checking Windows update tells me there are no updates and my device (being a laptop) is uptodate.
Even after several new scanns PSI persists in asking for an update which is not there.How is that possible..?????
If this stays on, I consider to neglect the Windows10 Updates on PSI.
Windows updates automatically anyhow.
Have any of u the same experience...???

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Maurice Joyce RE: Windows 10 update
Handling Contributor 23rd Jun, 2017 19:20
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What version number and OS build has your laptop been updated to by Windows Update?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
16 GB RAM
IE & Edge Only
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Maurice Joyce RE: Windows 10 update
Handling Contributor 24th Jun, 2017 16:45
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You locked the thread by pressing the accept option. Did you mean to do that? Have you solved your problem?

The thread is now unlocked if you wish to respond

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
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Zwerver RE: Windows 10 update
Member 24th Jun, 2017 16:50
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Hi,
No that was not my purpose. It happened by accident.
My laptop is working on WINDOWS 10 and has all the updates as offered by Microsoft including the Creators Update.
I do not know the number, but I guess there is only one Creators Update.
Strange that PSI still indicates that I have to update Windows 10.
My laptop is 3 years old and has a Intel i5 Processor.
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Maurice Joyce RE: Windows 10 update
Handling Contributor 24th Jun, 2017 16:59
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Each time Windows 10 is updated so is the OS build.

To check yours open SETTINGS > SYSTEM > ABOUT - you will now be able to see the all important version which should be 1703 and the OS build - which build number is showing?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
16 GB RAM
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Zwerver RE: Windows 10 update
Member 24th Jun, 2017 17:11
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Hi,
I followed ur instructions and found the following:
Windows10 Home
Version 1703
Build 15063.413
Prod ID 00326-10000-000000-AA807
Proc Intel i5
RAM 6 GB
Type 64bits
Hope this will provide u with the right data.
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Maurice Joyce RE: Windows 10 update
Handling Contributor 24th Jun, 2017 17:24
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Your build is the latest offered by Microsoft.

Have you tried a complete close down of your laptop then a full rescan after it has fully reloaded Windows?


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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
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Zwerver RE: Windows 10 update
Member 24th Jun, 2017 17:38
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Hi,
I shut down the Computer completely several times already and
did a new scann.
The result: all the time PSI is asking for an update of Windows10.
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Maurice Joyce RE: Windows 10 update
Handling Contributor 24th Jun, 2017 19:56
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Very strange because my PC is showing as up to date with the same OS build as you. Does PSI give you a file path to the problem?

In your Windows Update History can you confirm that these are installed?
KB4022725
KB4022730
KB4022405

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
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peterspragge RE: Windows 10 update
Member 25th Jun, 2017 06:25
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I too am told by PSI that Microsoft Windows 10 needs updating although Windows Updates tells me that I am up to date. (Windows 10 Creators Update is on its way). I have Windows 10 Home Version 1607, Build 14393.1358. Peter
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peterspragge RE: Windows 10 update
Member 25th Jun, 2017 11:26
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I still haven't got Creators Update but PSI is no longer telling me that Microsoft Windows 10 needs to be updated.

Peter
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Maurice Joyce RE: Windows 10 update
Handling Contributor 25th Jun, 2017 11:39
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The problem reported by Peter has been resolved - see this thread

https://secuniaresearch.flexerasoftware.com/commun...

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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Zwerver RE: Windows 10 update
Member 25th Jun, 2017 16:41
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Hi,
Thx for ur reply.
I checked history of updates:
1) KB4022730 is there and installed 23/6
2) KB4022405 is there and installed 20/6
3) KB4022725 is not mentioned seperately but seems to be part of the update 1703 and then it becomes build 15063.413.
When this item was not installed it could not give this build I suppose ?
4)KB4020821 was installed 20/6
5)Futher it mentioned Parts update to Window10 version 1703 installed 19/6-2017.
Hope this will bring us one step further......!
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Zwerver RE: Windows 10 update
Member 25th Jun, 2017 17:00
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Hi Maurice,
From the link u gave in the post concerning Peter I mean to understand that there has been an update
of version 1703 on 20/6 2017.
Do I have to download and install this KB4022725 via Microsoft Update Catalog?

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Maurice Joyce RE: Windows 10 update
Handling Contributor 25th Jun, 2017 18:04
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I think we have found the fault in that your PC has not been fully updated with the latest security fixes hence PSI is correctly highlighting you have an issue.

KB 4020821 was an update for Adobe Flash and released by Microsoft on 9th MAY 2017 so very surprised you claim it was not installed until 20 June 2017 - PSI should have been warning you to update this for well over a month.

KB 4022730 was the next update for Adobe Flash and released by Microsoft on 13th June 2017

Provided you have this entry in Windows Update you can consider Adobe Flash as secure.

2017-06 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4022730)

Successfully installed on 23/6/2017


KB4022405 was a general update for June 2017. Provided you have this entry then that update can be considered properly installed.

2017-06 Update for Windows 10 Version 1703 for x64-based Systems (KB4022405)

Successfully installed on 20/6/2017



KB 4022725 was the all important cumulative security update for June.From what you have describe you have not got this entry in Windows Update.

2017-06 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4022725)

Successfully installed on (date of installation)


Until that entry exists you have not got all the components of the update installed and PSI is correct in warning you that your PC is vulnerable.

If after another manual Windows Update scan you are still being informed that there are no updates you have two choices if you want to be secure.

1. Uninstall KB 4022725 and then let Windows Update reinstall it.

2. Try to update it correctly using Microsoft Update Catalog.


Hope this helps.





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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
16 GB RAM
IE & Edge Only
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Zwerver RE: Windows 10 update
Member 25th Jun, 2017 18:16
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Hi Maurice,
Thx for ur reply.
I updated via Microsoft Catalog.
After downloading and installing It says:

KB4022725 has been installed on ur computer already.
U can only install it once.

So this option is not valid anymore.
How to act now?
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Maurice Joyce RE: Windows 10 update
Handling Contributor 25th Jun, 2017 18:24
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I would try the uninstall option.

Click on UPDATE HISTORY then UNINSTALL UPDATES - it should be listed there (it is on my PC)

Hopefully it will allow you to uninstall it and then Windows Update should offer it to you again or use the catalog.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1709 (Fall Creators Update) Build 16299.64
16 GB RAM
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Zwerver RE: Windows 10 update
Member 25th Jun, 2017 20:26
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Hi Maurice,

I followed ur instructions.

1) I unstalled KB4022752 via Config Screen
2) After reboot PSI became 100% green
3) Looking for Windows Updates.....result:
4) KB4022725 available
5) New reboot
6) PSI stays GREEN 100%.

SO THE PROBLEM HAS BEEN SOLVED.

THX VERY MUCH FOR UR PROFESSIONAL HELP.

Take care, good luck...!!


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Maurice Joyce RE: Windows 10 update
Handling Contributor 25th Jun, 2017 21:05
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Pleased to see you are secure again.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
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