Forum Thread: Error message

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dwillia54 Error message
Member 30th Apr, 2018 02:34
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User Since: 30th Apr, 2018
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I just re-installed Secunia PSI because it would hang/freeze. This has occurred several times and each time I would uninstall then re-install and it would work fine.
Now I am getting the following error message when I try to open PSI:

Unable to retrieve PSI user ID from Secunia
Please verify that you are able to connect to and then restart the PSI.

NOTE: Proxy support for the PSI is currently unavailable, but is planned for a future release. If your system requires access to the Internet through a proxy you will not be able to use the application at this time. We apologize for the inconvenience.

I have used PSI for several years without this error message popping up.

I am using Windows 7 64-bit and Chrome.

Maurice Joyce RE: Error message
Handling Contributor 30th Apr, 2018 08:00
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Last edited on 30th Apr, 2018 08:03
PSI will not work and should be uninstalled - this thread refers -

EDIT: If looking for a replacement this may be of interest -


Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
IE & Edge Only
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