Forum Thread: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uni...

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ZakMcRofl PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 9th Sep, 2009 14:27
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Last edited on 9th Sep, 2009 14:28

I have two issues to report:
1) PSI continuusly has a false positive regarding Adobe Reader 9.1.3
I just reinstalled 9.1, Updated to 9.1.3 and yet the PSI scan for some reason thinks it is 9.0.127.0.
When I re-scan manually it vanishes but will return after the next full scan.
This issue has been around for weeks now :(
This is particularly annoying because it also leads to false positives in the secure browsing view.

2) While trying to resolve issue 1 i did a reinstall of PSI. However I found out that it clearly does not delete all its traces because after a reinstall it still showed the thread level history.
Where is this data stored? It is neither in %appdata% nor in All Users as far as I can tell.
In any case, this data should be removed upon uninstall.

Slamgeden RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 10th Sep, 2009 09:17
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If you look around a bit, you should find lots of instructions on how to get rid of old versions of flash. The issue has been raised many, many times before.

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Assorted Fnords.
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Leendert Kip still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Contributor 10th Sep, 2009 17:52
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There is another solution: try Foxit Reader. It's free of charge and
up to now I didn't experience any update issues. Adobe Reader is very
irritating because they 'create' update troubles regularly.

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
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john925 RE: still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 11th Sep, 2009 03:34
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I have the same problem with my Acrobat Reader version being misidentified repeatedly and being "fixed" when I run a manual scan on it. I appreciate that the previous two responders are trying to help, but I see this as a problem with Secunia PSI and Secunia should fix it. This isn't like the flash player problem, this is a repeatedly misidentified file. I can see where the Foxit reader would work well for many people, but it doesn't do everything I need.
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Maurice Joyce RE: still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Handling Contributor 11th Sep, 2009 10:41
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Maurice

Microsoft Surface 4 Intel i7 64Bit
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Slamgeden RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 14th Sep, 2009 08:31
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Last edited on 14th Sep, 2009 08:33
on 10th Sep, 2009 17:52, Leendert Kip wrote:
There is another solution: try Foxit Reader. It's free of charge and
up to now I didn't experience any update issues. Adobe Reader is very
irritating because they 'create' update troubles regularly.


I have to say this - Don't use Foxit reader. It tries to sneak crapware into your system. I recommend SumatraPDF, since that's open source, and crapware free.

@john925
What files are being mis-detected? If you can document it, file a bug report with Secunia.

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ZakMcRofl RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 16th Sep, 2009 00:09
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Last edited on 16th Sep, 2009 00:23
I report an adobe reader problem and you guys ramble on about flash or recommend not using Adobe Reader? Very constructive.

Obviously, the adobe reader file is:
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe

OS: Windows 7 x64 (although it occured on Windows Vista too)

Version Detected:
9.0.127.0

I checked the file, its 9.1.0.163 and the latest version.
MD5 is aa92c4ca02533cc14437df9d183fec30

Of course you would know all that if you had read my first post.

Again: Re-Scan fixes it until the next full scan.

I will gladly file a bug report if you can tell me how/where? I thought that's what this forum is for but apparently the devs don't even bother...
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This user no longer exists RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 16th Sep, 2009 01:26
Last edited on 16th Sep, 2009 01:31
on 16th Sep, 2009 00:09, ZakMcRofl wrote:
I report an adobe reader problem and you guys ramble on about flash or recommend not using Adobe Reader? Very constructive.

Obviously, the adobe reader file is:
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe

OS: Windows 7 x64 (although it occured on Windows Vista too)

Version Detected:
9.0.127.0

I checked the file, its 9.1.0.163 and the latest version.
MD5 is aa92c4ca02533cc14437df9d183fec30

Of course you would know all that if you had read my first post.

Again: Re-Scan fixes it until the next full scan.

I will gladly file a bug report if you can tell me how/where? I thought that's what this forum is for but apparently the devs don't even bother...

Maybe PSI is not compatable with OS: Windows 7 x64

Report to Support: support@secunia.com

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bjm__ RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 17th Sep, 2009 10:25
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Hello

PSI does not support Win7
Scan results may not populate correctly.

I know you report same issue with Vista.

PSI does not support Win7 ...so, scan results cannot be trusted..

I know you report same issue with Vista.

support@secunia.com

Regards
bjm-
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This user no longer exists RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 17th Sep, 2009 14:10
on 17th Sep, 2009 10:25, bjm__ wrote:
Hello

PSI does not support Win7
Scan results may not populate correctly.

I know you report same issue with Vista.

PSI does not support Win7 ...so, scan results cannot be trusted..

I know you report same issue with Vista.

support@secunia.com

Regards
bjm-

Are you with Secunia support?
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bjm__ RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 17th Sep, 2009 18:03
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No I am not Secunia Support,
I realized just now by ending my message with support@secunia.com you might ask "am I secunia support...
sorry, I meant if you need to follow up and offered email for secunia support..
I can advise you that I have emailed secunia support re Win7 and was advised of info in my message and the Forum has previously answered Win7 issues with the same info. PSI is not supported in Win7. Scan results may not be trusted.
The PSI System Requirements are posted at the Vulnerability Scanning Tab > Personal
Sorry, if I gave the impression I was Secunia Support..
I can tell you from experience if the Forum cannot resolve your issue. Which is very rare.
Secunia Support is available. I do apologize.
Regards
bjm-
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This user no longer exists RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 17th Sep, 2009 23:04
on 17th Sep, 2009 18:03, bjm__ wrote:
No I am not Secunia Support,
I realized just now by ending my message with support@secunia.com you might ask "am I secunia support...
sorry, I meant if you need to follow up and offered email for secunia support..
I can advise you that I have emailed secunia support re Win7 and was advised of info in my message and the Forum has previously answered Win7 issues with the same info. PSI is not supported in Win7. Scan results may not be trusted.
The PSI System Requirements are posted at the Vulnerability Scanning Tab > Personal
Sorry, if I gave the impression I was Secunia Support..
I can tell you from experience if the Forum cannot resolve your issue. Which is very rare.
Secunia Support is available. I do apologize.
Regards
bjm-

No problem.

I was just informed by PSI that I had an Insecure item I was testing on my Windows 7 system and by running CCleaner that cleaned out a Temp Folder the Insecure item was removed so I have no problem with PSI running with Windows 7.
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bjm__ RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 17th Sep, 2009 23:31
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Hi YoKenny

I was trying to help ZakMcRofl...
by ZakMcRofl on 16th Sep, 2009 00:09, last edited on 16th Sep, 2009 00:09

sounded upset with Forum..
I know officially PSI does not support Win7 but, have read posts like yours that offer PSI works with Win7... as per Secunia scan results may not be accurate...so, I was trying to appease/help ZakMcRofl...

Regards
bjm-
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rizingstarz RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 18th Sep, 2009 00:25
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Last edited on 18th Sep, 2009 00:27
I am running win XP pro 32 bit and have the same problem. My solution was to uninstall secunia software (using revo uninstaller)and take my chances. Good luck.
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Maurice Joyce RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Handling Contributor 18th Sep, 2009 00:43
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Please do not leave. I am interested to know how U uninstalled PSI and still managed to write to the forum!!

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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rizingstarz RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 18th Sep, 2009 00:57
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I have a profile and get notifications when the thread is updated (not rocket science). And I continue to check the forums to see if the "Support" has addressed the problem. The product is a good idea, and will gladly reinstall when it's working.
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ottchris-primary RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 20th Sep, 2009 12:26
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on 11th Sep, 2009 03:34, john925 wrote:
I have the same problem with my Acrobat Reader version being misidentified repeatedly and being "fixed" when I run a manual scan on it. I appreciate that the previous two responders are trying to help, but I see this as a problem with Secunia PSI and Secunia should fix it. This isn't like the flash player problem, this is a repeatedly misidentified file. I can see where the Foxit reader would work well for many people, but it doesn't do everything I need.


By and large I agree with you although part of the problem may also be down to Adobe. My reason for writing today, and quoting the above, is:

1. To skip over the more recent comments about Windows 7 in so far as the Adobe problem is unrelated to Win7 (my OS is XP Pro SP3).

2. I have both Adobe Reader and Adobe Acrobat Pro CS4 installed. My 'false positive' problem is with Adobe Pro *not* Adobe Reader. Although PSI's report of Reader's version appears to be incorrect in so far as I am able to check, PSI *does* list it with the patched software. Not so with Adobe Pro! Again, PSI's report on Acrobat Pro CS4's version number appears to be incorrect *but* this time it lists it as insecure.

3. In recent weeks, I have been able to get PSI to categorize Acrobat Pro as Patched simply by rescanning it. It would revert to Insecure following each system-wide scan but re-scanning the individual application would resolve the problem. This is no longer the case! Nothing else appears to have changed, i.e. in so far as I am able to confirm, there are no Adobe updates outstanding.

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Leendert Kip RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Contributor 20th Sep, 2009 13:07
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[quote=p10979]I have to say this - Don't use Foxit reader. It tries to sneak crapware into your system.
Dou you mean the Phantom update which is offered when opening the update tool? I agree, don't install that. The first days after announcement they didn't tell that it's a payed product with a 30 days trial. I stepped in the 'trap' and observed that Pahantom changed all my printer settings, so I could not print anything and had to recon-
figure my printer. I uninstalled Phantom and complained about their way of 'offering' an update. A few days later they put a warning at the Phantom update telling that is costs $129, but not about the 30 days trial.

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
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Leendert Kip PSI still has a false positive for Adobe Reader 9.1.3
Contributor 20th Sep, 2009 13:07
Score: 137
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Last edited on 20th Sep, 2009 14:08
[quote=p10979]I have to say this - Don't use Foxit reader. It tries to sneak crapware into your system.
Dou you mean the Phantom update which is offered when opening the up-date tool? I agree, don't install that. The first days after announ- ncement they didn't tell that it's a payed product with a 30 days trial. I stepped in the 'trap' and observed that Pahantom changed all my printer settings, so I could not print anything and had to recon-
figure my printer. I uninstalled Phantom and complained about their way of 'offering' an update. A few days later they put a warning at the Phantom update telling that is costs $129, but not about the 30 days trial. I'll try Sumatra PDF. Thanks!
In between I tried Sumatra PDF and this was disappointing. Maybe it's
not for Vista. Anyway, it didn't start up at all and hangs my system.
For the time being I prefer Foxit.

--
PC: PWA Computers
Intel Core I3 2100 3.1Ghz
Kingston DDR3 ValueRam 4GB 1333
Kingston SSD SV300S 240GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
Google Chrome 66.0.3359.117

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.11005
Internet Explorer 11
Mozilla Firefox 59.0.2NL
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eSKzHvZreJxktYLUd4jN1oy... RE: PSI still has a false positive for Adobe Reader 9.1.3 and PSI uninstall does fail to clean up
Member 21st Sep, 2009 10:44
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Last edited on 21st Sep, 2009 10:45
on 20th Sep, 2009 13:07, Leendert Kip wrote:
In between I tried Sumatra PDF and this was disappointing. Maybe it's not for Vista.


SumatraPDF works fine on my Vista but if you prefer Foxit you might as well stick to that. :-)
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