Forum Thread: Removingl Windows Live Mail Completely

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Programs

Relating to this vendor:
Microsoft
And, this specific program:
Windows Live Mail

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ParzivalRM Removingl Windows Live Mail Completely
Member 15th May, 2010 09:08
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User Since: 15th May, 2010
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Location: AU
I thought that I had uninstalled Windows Live Mail when I finally gave up on it and switched over to The Bat!. Secunia, however, says that I still have the Windows Live Mail programme at two places:
* C:\Program Files\Windows Mail\WinMail.exe
and at
* C:\Windows\winsxs\x86_microsoft-windows-mail-app_3 1bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c8 6c\WinMail.exe
Neither the Windows uninstall facility nor jv16 power tools records Windows Live Mail as an installed programme.

I presume that I should go about deleting these two files that Secunia mentions, but will I wreck the system deleting them, particularly the second file that is contained in a C:\Windows directory.

I'd prefer not to go mucking about with the registry.

I am running 32 bit Windows 7 on an HP desktop.

Maurice Joyce RE: Removingl Windows Live Mail Completely
Handling Contributor 15th May, 2010 09:30
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
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Location: UK
Try this tool:
Windows Installer Cleanup Utility
=======================
Although U will see items listed this tool should NOT be used to remove any part of Microsoft Office 2007.

If a programme is installed using Windows Installer it can be removed by using the Microsoft Cleanup Utility.

Download it from here:

http://support.microsoft.com/kb/290301

Once downloaded, open the programme & scroll up & down looking for anything Windows Mail.

If found,highlight it & click the remove button (bottom right)

Reboot.

If this post has solved your problem could you please select the ACCEPT option. This will lock the thread and stop you & I from receiving unnecessary update emails.

Revision 2



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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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ParzivalRM RE: Removingl Windows Live Mail Completely
Member 15th May, 2010 09:49
Score: 13
Posts: 42
User Since: 15th May 2010
System Score: N/A
Location: AU
No luck, I'm afraid. There was no mention of anything resembling "Windows Live Mail" in the list of programmes. I had uninstalled Windows Live Mail using the Uninstall facility - this is probably the reason why they don't show up on the cleanup utility.

The question is, how do I go about deleting the two remnant identified by Secunia, as mentioned in my first posting?
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Maurice Joyce RE: Removingl Windows Live Mail Completely
Handling Contributor 15th May, 2010 10:20
Score: 12325
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Location: UK
No real problem.

Navigate to here:
* C:\Program Files\Windows Mail\WinMail.exe
and at
* C:\Windows\winsxs\x86_microsoft-windows-mail-app_3 1bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c8 6c\WinMail.exe

from the Open Folder option PSI gives U.

Once U can see these files Right Click & select delete.

Reboot.

Run a full PSI scan & they should be history.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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ParzivalRM RE: Removingl Windows Live Mail Completely
Member 15th May, 2010 11:34
Score: 13
Posts: 42
User Since: 15th May 2010
System Score: N/A
Location: AU
Not so easily done. In both cases, attempting to delete the file is met by the usual warning screens, ending up with

- - - - - - - -
"File Access Denied

" You need permission to perform this action.

"You require permission from TrustedInstaller to make changes to this file."
- - - - - - - -

The first file (in C:\Program Files\) is a hidden system file. The other has the properties of an ordinary file.

I'm a little nervous, because I don't want the delete of either file to wreck my system.
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Maurice Joyce RE: Removingl Windows Live Mail Completely
Handling Contributor 15th May, 2010 11:50
Score: 12325
Posts: 9,575
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Location: UK
Last edited on 15th May, 2010 14:01
Almost certainly because the Program File is being stubborn.

Unhide the Program File & move that first. It may well take the sxs file with it.

It is a program File U are deleting - it will not mess up your system.

I note U are a bit nervous so there is another way.

Click here:

http://www.filehippo.com/download_msn_messenger/

This link will take U to MS Live & give U options on upgrading.

ONLY select the item U want BUT include Windows Mail.

Once the update is on try to uninstall the conventional way via Add/Remove.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
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ParzivalRM RE: Removingl Windows Live Mail Completely
Member 15th May, 2010 15:22
Score: 13
Posts: 42
User Since: 15th May 2010
System Score: N/A
Location: AU
[Short break to watch "The Bill" and "Midsommer Murders". Pity Microsoft files can't be killed off so easily.]

I can't unhide the file in C:\Program Files\ because the ticked box next to "Hidden" is greyed out and can't be changed.

I don't particularly want to reinstall Windows Live Mail. I already had it installed, and uninstalling it did not delete these unwanted files.

Looks as if Microsoft will not allow their programmes to be eliminated once they have been installed. This is not a Good Thing at all.
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Maurice Joyce RE: Removingl Windows Live Mail Completely
Handling Contributor 15th May, 2010 20:45
Score: 12325
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Location: UK
Last edited on 15th May, 2010 20:49
I think U should read this thread:

http://secunia.com/community/forum/thread/show/425...

Could be that U do not have Windows Live Mail installed.

Windows XP had Outlook Express embedded in the OS.

Vista had Windows Mail not Windows Live Mail.

Windows 7 has nothing.

If U are a Vista user I would advise U close this thread & join the one already running. Hopefully a Secunia Official will pick it up on Monday & sort out the detection problem. U are correct in not wishing to remove Windows Mail via the registry - Windows Live Mail is easy hence I could not understand why things were hidden.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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ParzivalRM RE: Removingl Windows Live Mail Completely
Member 16th May, 2010 00:20
Score: 13
Posts: 42
User Since: 15th May 2010
System Score: N/A
Location: AU
I explained in my initial posting that:
* I am using 32 bit Windows 7 on an HP desktop.
* I had installed Windows Live Mail in the usual way, and then uninstalled it using the usual Windows uninstall facility.

I uninstalled everything to do with Windows Live Anything. I have no desire to share anything with Microsoft.

The thread you quote is interesting. It does look as if a Secunia person is needed to find a solution - or to assure me that the situation is best left well alone.
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Maurice Joyce RE: Removingl Windows Live Mail Completely
Handling Contributor 16th May, 2010 00:31
Score: 12325
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Location: UK
Sorry - missed the Windows 7 bit - as U say back to the drawing board.

U may also have noted on the Forum that the Secunia server had a "wobbly". In many instances it gave some odd scanning results.

This was corrected by uninstalling & reinstalling PSI. A long shot but worth a try in that it only takes a few minutes.

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
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d1hamby RE: Removingl Windows Live Mail Completely
Member 17th May, 2010 15:53
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User Since: 3rd Dec 2008
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I removed windows live everything and am still getting insecure programs for :

Insecure Programs [?] Version Detected [?] Threat Rating [?] Direct [?]

Microsoft Windows Vista Service Pack 2

Windows Live Mail .6.0.6001.18000

Windows Live Mail .6.0.6001.18000

Windows Live Mail .6.0.6000.20590

Windows Live Mail .6.0.6000.16480

Windows Live Mail .6.0.6000.16386

Windows Live Mail .6.0.6001.18000

Windows Live Mail 14.0.8064.206

and there are still no windows updates available.
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This user no longer exists RE: Removingl Windows Live Mail Completely
Member 18th May, 2010 08:36
Hi,

Before trying anything else, it's a good idea to keep in mind that some Windows Updates take several "rounds" to "kick in". It's therefore a good idea to follow this procedure when updating Windows programs (ie. anything you update via "Windows Update").

1) Check WinUpdate, install all available patches
2) Reboot, repeat step 1), if any new patches installed, reboot again
3) Do a full rescan with the PSI.

Hope this helps.
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PazivalRM RE: Removingl Windows Live Mail Completely
Member 21st May, 2010 13:50
Score: 1
Posts: 17
User Since: 7th Jul 2009
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Location: AU
I;m afraid that doesn't explain things. I removed WLM nearly three months ago, and I have been updating Windows 7 meticulouslyand the secunia scan runs every week. My Secunia list still contains:
- - - - - - - -
Windows Live Mail .6.1.7600.16385

Windows Live Mail .6.1.7600.16385
- - - - - - - -

As I explained in my previous postings, I can see these files. They are there on the hard drive at the two addresses listed.
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