Forum Thread: Problem with software detection

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gs999999 Problem with software detection
Member 24th Aug, 2010 08:00
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Posts: 2
User Since: 24th Aug, 2010
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Location: DE
PSI does not detect my Portable Mozilla Browser anymore.
I tried 2 different installations - firefox.exe at
P:\PortableApps\FirefoxPortable\App\Firefox\firefo x.exe and
C:\FirefoxPortable\App\Firefox\firefox.exe to reduce the path. No sucess.
All firefox extensions are correctly identified at both locations.
In secure browsing no entry for firefox.
And now the funny thing. I copied the firefox.exe to desktop.
C:\Documents and Settings\Administrator\Desktop\firefox.exe
TaDa.
Secure browsing marks firefox as secure and also as patched version 3.6.8.
but with path info from desktop.
Removing the file - same as before.
I did also a default installation of firefox in a VM - correctly identified.

Why is firefox nomore identified in the descibed locations? I use that Portable Apps Setup over 1 year always with latest patches and PSI had never a problem with the location at my P: drive.

This user no longer exists RE: Problem with software detection
Member 24th Aug, 2010 09:16
Hi,

Try scanning again. Your installation of Firefox Portable should be detected as regular Firefox.

hope this helps.
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gs999999 RE: Problem with software detection
Member 26th Aug, 2010 08:04
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Posts: 2
User Since: 24th Aug 2010
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Location: DE
Hello Emil,

it works now. Thank you.
What was the reason ?
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This user no longer exists RE: Problem with software detection
Member 26th Aug, 2010 08:51
Hi,

We now detect the portable modifications of firefox as regular Firefox, and the path to your installation was excluded in our old rules. Since I modified the exclusion, your installation should now be properly detected.

hope this helps.
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chrisadam2

RE: Problem with software detection
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