Forum Thread: PSI 2.0 Beta Error: "length" is null or not an object

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PSI 2.0 Beta

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jknauth PSI 2.0 Beta Error: "length" is null or not an object
Member 3rd Nov, 2010 19:39
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User Since: 13th Sep, 2009
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The PSI 2.0 beta suddenly started reporting

Error: Type Error
Function: util.switchPage
File: undef
Line: undef
Description: "length" is null or not an object

I tried exiting and restarting PSI, then shutting down and restarting my
PC, and finally downloading and restarting the latest PSI beta. The
same error still occurred in all cases. PSI reported "0" for all
programs (patched, etc.); normally there would be about 70 patched
programs.

This is on Windows 7, 64 bit. It started happening immediately after
I installed an Adobe Shockwave update, which the previously running
PSI beta had reported as being needed. I clicked the "install" link
beside the PSI Shockwave entry to do the install. Then PSI went west.

Post "RE: PSI 2.0 Beta Error: "length" is null or not an object" has been selected as an answer.
Pats33 RE: PSI 2.0 Beta Error: "length" is null or not an object
Member 3rd Nov, 2010 19:52
Score: 3
Posts: 27
User Since: 11th Apr 2009
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Location: US
I have exactly the same error message;
Error:Type Error'
Function: util.switch page
File: undefined
Line: undefined
Description "length" is null or not an object
- without doing any downloads today - I was looking at email when I noticed the logo was red.
Did a scan and everything came up 0%. I restarted and it's still Red logo and 0%.
Windows Vista Home Premium
Service Pack 2
HP Model a6400f
Intel Pentium Dual CPU
3.00GB RAM
32-bit os
IE8 Browser.
Pats3TX

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anbaum RE: PSI 2.0 Beta Error: "length" is null or not an object
Member 3rd Nov, 2010 19:52
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Same problem here.
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ch4os RE: PSI 2.0 Beta Error: "length" is null or not an object
Member 3rd Nov, 2010 19:55
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Location: DE
Same here. I didn't update any programs, so this seems to be PSI related only. Maybe their signature database went down.

Greets,
Alex
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This user no longer exists RE: PSI 2.0 Beta Error: "length" is null or not an object
Secunia Official 3rd Nov, 2010 19:56
We had some technical difficulties, which should have been fixed now.

You may need to restart the PSI, in order for the fix to apply.

Sorry for the inconvenience
ch4os RE: PSI 2.0 Beta Error: "length" is null or not an object
Member 3rd Nov, 2010 19:58
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Wow! That was fast. Thanks ;)
100% again =)
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jknauth RE: PSI 2.0 Beta Error: "length" is null or not an object
Member 3rd Nov, 2010 20:16
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Thanks for the quick response. It's now working again for me.
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Pats33 RE: PSI 2.0 Beta Error: "length" is null or not an object
Member 4th Nov, 2010 13:59
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Location: US
Thanks - all is well this morning.

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