Forum Thread: MS Security Update says "No Products Affected"

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Programs

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Microsoft
And, this specific program:
Microsoft Office PowerPoint Viewer 2003

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Adrian B MS Security Update says "No Products Affected"
Member 26th Nov, 2008 22:55
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Secunia says C:\Program Files\Microsoft Office\OFFICE11\PPTVIEW.EXE is insecure. But when I download the linked "Security Update for Office 2003 KB949041", it says "There are no products affected by this package installed on this system."

Yes, I have read the "extra information" for this viewer - and it clearly doesn't apply.

Something is incorrect somewhere.

Any ideas?


Canard RE: MS Security Update says "No Products Affected"
Member 29th Nov, 2008 04:19
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I got the same message as you. Microsoft also recommends that the
software be patched through it's update service, yet, according to
Updated Service my system is fully patched. I know very little about
computers except more or less, how to point and click. The information
from Microsoft and the warning from Secunia does seem discrepant.
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lkyer RE: MS Security Update says "No Products Affected"
Member 29th Nov, 2008 17:44
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I am also getting this message on a fully patched Office 2000 installation. All previous Office 2000 patches have been applied. We are NOT getting this indication on another system with fully patched Office 2003.

I can only assume that for some reason PSI is misidentifying the version of the PowerPoint executable. This would result in a false report about the missing patch, yet the patch won't apply because it's actually the wrong code, of course.

I will send this to Secunia support.
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doctorplanet RE: MS Security Update says "No Products Affected"
Member 30th Nov, 2008 09:00
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I, too, have been getting the same message. I also attempted to download the patch directly from Microsoft and it is no better. I finally have been ignoring the warning which sort of defeats the whole point of having Secunia. I just downloaded the ver. 1.0 Secunia, so maybe they (Secunia or Microsoft)will have a solution soon.
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frasermoss RE: MS Security Update says "No Products Affected"
Member 4th Dec, 2008 06:23
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Nope you still get the alert and the patch from microsoft says that no products installed on the computer are affected by the patch. I have Office 2007 running, but it appears to have retained the 2003 ppt viewer. I suppose if went to the office installation there might be a way to custom uninstall the ppt 2003 viewer? It seems totally redundant if the computer is running a full patched PowerPoint 2007 anyway
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oscarp RE: MS Security Update says "No Products Affected"
Member 4th Dec, 2008 22:04
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I have even tried to uninstall it after the warning and have done so, but psi keeps coming up with the same warning after scanning. Microsoft gives me the same message as the previous posters. There are no traces of it anywhere on my system that I could find, but after subsequent scans, psi keeps repeating the same warning.
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KelpieDog RE: MS Security Update says "No Products Affected"
Member 5th Dec, 2008 12:43
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I had the same problem, but when I looked closely at the directory the powerpoint viewer was in, it was not the standard Office directory. I have a Dell, and the powerpoint viewer was in a subdirectory of Dell's MediaDirect system.

HTH
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tonybone RE: MS Security Update says "No Products Affected"
Member 6th Dec, 2008 19:24
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I have the same problem. Same file in two different pathes. I am going to try manually deleting one, then rescan and see what happens.
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Agent_Smith RE: MS Security Update says "No Products Affected"
Member 6th Dec, 2008 22:18
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I had some problems with MS office and windows update, upgrading to Microsoft Update (yes there is a difference..) and applying the latest service pack for office solved the problem so I could install the missing patch and got me to 100%...

I still wonder why windows update didn't catch my office, but googling it indicated that windows update only does windows and microsoft update covers some more apps including office - rather confusing!
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karenolson_83@msn.com RE: MS Security Update says "No Products Affected"
Member 13th Dec, 2008 00:07
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Last edited on 13th Dec, 2008 00:08
How did you solve the problem with your Dell? I have exactly the same thing happen every time I scan.
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jmeyers RE: MS Security Update says "No Products Affected"
Member 13th Dec, 2008 00:45
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I had the same symptoms which were resolved by going to Microsoft Office Update. For whatever reason it found updates for Word 2003 and Powerpoint Viewer that Microsoft Update did not.
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hpotash RE: MS Security Update says "No Products Affected"
Member 13th Dec, 2008 14:35
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Did you find the fix in 2003 or office 2007??
I have a HP DV 9500 lap top and run both 2003 and 2007 office.
Thank You.
Howard J. Potash
hpotash@msn.com
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KelpieDog RE: MS Security Update says "No Products Affected"
Member 15th Dec, 2008 19:05
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on 13th Dec, 2008 00:07, karenolson_83@msn.com wrote:
How did you solve the problem with your Dell? I have exactly the same thing happen every time I scan.


I figured the PPTVIEW.EXE was a stand-alone executable and so simply copied the updated file to the appropriate directory. It works so far.
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grouch2 RE: MS Security Update says "No Products Affected"
Member 18th Dec, 2008 16:38
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Last edited on 18th Dec, 2008 16:40
I'm seeing this, too. My problem is a bit different, as Office 2007 is fully patched. However, the PP viewer exists on the recovery drive that came with the computer. There's no way to access this drive to patch it.

Is there any way to tell Secunia to ignore this drive?

Edited: Just started using Secunia today. I found the rules section and have created a rule to ignore the recovery drive.
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Patrick.B RE: MS Security Update says "No Products Affected"
Member 17th Jan, 2009 22:49
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On my Dell laptop with Vista Business, Secunia found that PowerPoint was out of date even though I do not have MS Office on my laptop. It was right!

I first looked in Programs and Features, but still found no Office and no Powerpoint Viewer to uninstall. I used Windows Update and found nothing to update. I tried the Download Solution link in PSI and the file I downloaded found nothing to update. Then I looked closer and saw that PSI had found PPTView.exe under C:\Program Files\Dell\MediaDirect\Kernal\Office\PPTView\Offic e12

That lead me to open the MediaDirect program I had never opened and selected Updates. It downloaded 65 MB and updated. PSI no longer complained about the PPTView.exe!! I went back to MediaDirect and it found another 6 MB update which I installed.

Whew!

-- Patrick B

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jonrichco RE: MS Security Update says "No Products Affected"
Member 13th May, 2009 01:05
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Last edited on 13th May, 2009 01:09
I have the same problem on a Vista Business Dell. My Pptview.exe file was in "C:\Program Files\Microsoft Office\OFFICE11\"

I don't have MediaDirect installed. Downloading the patch from MS doesn't help as when you run it, it says that it is has already been applied. So I think there are two answers to some whose problems are not fixed by the above discussions.

1. If you are running Powerpoint 2003, you don't need Pptview.exe since the Powerpoint program has a built in viewer. So delete Pptview.exe to the trash bin, or rename it Pptview.old (which is what I did) and your problem will disappear. My Powerpoint works fine without it. If something malfunctions, restore the file.

2. If you are not running Powerpoint, you can try deleting the file and downloading the files you need for viewing Powerpoint 2007 files (and all versions since PP97) from:
http://www.microsoft.com/downloads/details.aspx?fa...

--
jonrichco
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puget1 RE: MS Security Update says "No Products Affected"
Member 13th May, 2009 03:57
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This might be interesting to all. But in my treks based on different forums in secunia and having done a Belarc scan and testing other up daters, running back and forth to Microsoft down loads. I can know say with complete confidence that there is such a rip with Microsoft trying to keep both Xp and Vista running and their Tech articles out for companies like Secunia to try and make a cross the board security adviser is really a feat. The problem really exists with Microsoft and what O/S you are using and third party installs(which Secunia offers a track and find). It depends on whether you use M/S office or Open and the like. But basically it is between XP and Vista. Luck to all

--
Windows 10 64bit

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g.perdicaro.cdb RE: MS Security Update says "No Products Affected"
Member 14th May, 2009 10:26
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I had the same problem, but i solved in few easy steps:
1. Download the patch "office2003-kb969615-fullfile-x86-xx-xx.exe"
2. In Command Prompt (Win+R - cmd) or PowerShell (Win+R - powershell) go to the folder where the patch is
3. Extract the content of the patch file, simply run "office2003-kb969615-fullfile-x86-xx-xx.exe /extract:.\temp\" to get the content in the "temp" subfolder
4. Copy the pptview.exe file over the unpatched in your program files folder
5. Rescan with PSI

I hope this works for you, here it solved the problem.

--
Giovanni Perdicaro
http://nessunluogo.net
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taylomiz RE: MS Security Update says "No Products Affected"
Member 14th May, 2009 21:48
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Thank you Giovanni!

Your solution worked like a dream. I had wasted a lot of time on this before finally chancing upon your post.

Mike
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howiem9999 RE: MS Security Update says "No Products Affected"
Member 17th May, 2009 00:55
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I solved it slightly differently. I searched for pptview on my PC and found a more recent version in the C:\Program Files\Microsoft Office\POWERPOINT VIEWER Folder and copied that into the Office 11 folder. That fixed it.

--
howiem
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CSGalloway RE: MS Security Update says "No Products Affected"
Member 17th May, 2009 02:55
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I did extract the files and did a date/time compare and it was:

C:\Program Files\Microsoft Office\OFFICE11]move /g /c Install\* .
C:\Program Files\Microsoft Office\OFFICE11\Install\gdiplus.dll -> C:\Program Files\Microsoft Office\OFFICE11\gdiplus.dll (Replace) (Y/N/A/R)? Y
C:\Program Files\Microsoft Office\OFFICE11\Install\pptview.exe -> C:\Program Files\Microsoft Office\OFFICE11\pptview.exe (Replace) (Y/N/A/R)? Y

both of these files need to be updated....
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CFischer RE: MS Security Update says "No Products Affected"
Member 28th May, 2009 20:39
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Thx g.perdicaro.cdb,

it was working with your solution to extract the PowerPoint Viewer update and manually copy the exe file into the Viewer directory.

Greetz Dix.

--
Together we can reach any star!
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H08590 RE: MS Security Update says "No Products Affected"
Member 29th May, 2009 03:07
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can you give me a link to:
1. Download the patch "office2003-kb969615-fullfile-x86-xx-xx.exe"
I can't seem to find it.
THanks.
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howiem9999 RE: MS Security Update says "No Products Affected"
Member 29th May, 2009 03:17
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http://www.microsoft.com/downloads/details.aspx?fa...

--
howiem
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H08590 RE: MS Security Update says "No Products Affected"
Member 29th May, 2009 03:30
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What a foolish question I asked. Sorry! I get it now, and it worked.
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Topgun RE: MS Security Update says "No Products Affected"
Member 29th May, 2009 11:50
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on 14th May, 2009 10:26, g.perdicaro.cdb wrote:
I had the same problem, but i solved in few easy steps:
1. Download the patch "office2003-kb969615-fullfile-x86-xx-xx.exe"
2. In Command Prompt (Win+R - cmd) or PowerShell (Win+R - powershell) go to the folder where the patch is
3. Extract the content of the patch file, simply run "office2003-kb969615-fullfile-x86-xx-xx.exe /extract:.\temp\" to get the content in the "temp" subfolder
4. Copy the pptview.exe file over the unpatched in your program files folder
5. Rescan with PSI

I hope this works for you, here it solved the problem.

Hi,
Have tried the above fix but when I get to step 3 to extract the file, I get a box asking me to accept Microsoft's terms and conditions, which I do, then it tells me "There are no products affected by this package on your system" and I can't get any further.
Any suggestions please?
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Patrick.B RE: MS Security Update says "No Products Affected"
Member 30th May, 2009 04:22
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Topgun, it sounds like you are just running the executable without using the parameters after it. In a command prompt window, you would navigate to the folder where the download is saved, then type in the command:

office2003-kb969615-fullfile-x86-xx-xx.exe /extract:.\temp\

This will extract all of the files to a temp folder underneath the folder you are in now.

Without the /extract:.\temp\ command, the update will just run as usual and do what you described.

-- Patrick B.
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Topgun RE: MS Security Update says "No Products Affected"
Member 1st Jun, 2009 21:14
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on 30th May, 2009 04:22, Patrick.B wrote:
Topgun, it sounds like you are just running the executable without using the parameters after it. In a command prompt window, you would navigate to the folder where the download is saved, then type in the command:

office2003-kb969615-fullfile-x86-xx-xx.exe /extract:.\temp\

This will extract all of the files to a temp folder underneath the folder you are in now.

Without the /extract:.\temp\ command, the update will just run as usual and do what you described.

-- Patrick B.


Thanks very much for that, I now have my 100% score back! The delay was me not realising that I had to leave a space between the "exe" and the "/". However once I discovered that, all was plain sailing.
Thanks again for your help.
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retusj RE: MS Security Update says "No Products Affected"
Member 11th Jun, 2009 16:51
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on 13th May, 2009 01:05, jonrichco wrote:
I have the same problem on a Vista Business Dell. My Pptview.exe file was in "C:\Program Files\Microsoft Office\OFFICE11\"

I don't have MediaDirect installed. Downloading the patch from MS doesn't help as when you run it, it says that it is has already been applied. So I think there are two answers to some whose problems are not fixed by the above discussions.

1. If you are running Powerpoint 2003, you don't need Pptview.exe since the Powerpoint program has a built in viewer. So delete Pptview.exe to the trash bin, or rename it Pptview.old (which is what I did) and your problem will disappear. My Powerpoint works fine without it. If something malfunctions, restore the file.

2. If you are not running Powerpoint, you can try deleting the file and downloading the files you need for viewing Powerpoint 2007 files (and all versions since PP97) from:
http://www.microsoft.com/downloads/details.aspx?fa...

I did a little experiment on the pptview.exe file
http://secunia.com/community/forum/thread/show/186...
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