Forum Thread: Error:TypeError

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as locked.
Alex7 Error:TypeError
Member 13th Apr, 2011 08:45
Ranking: 0
Posts: 1
User Since: 13th Apr, 2011
System Score: N/A
Location: RU
Hello!

Dashboard show error message
Error: TypeError
Function: util.switchPage
File: undefined
Line: undefined
Description: 'length' is null or not an object

Start scan show alert "Scan Aborted"

Settings->Drives show no drives.

I installed latest version 2.0.0.3001 yesterday.
I made all FAQ instructions:
1. Checked Active Scripting option.
2. Added *.secunia.com to Trusted sites.
3. Checked for server certificate revocation.
4. Service 'Secunia PSI Agent' started.
I not see any 'Secunia Update Agent' service.
5. 'Turn off advanced text services for this program' checked.
6. Thawte site is accessible.

Redownload and reinstall not help.

psialog.txt show:
[04/13 10:29:19.992] Checking in with server (psi.secunia.com)
[04/13 10:29:19.992] Checkin reason : appmon
[04/13 10:29:19.992] Connecting to psi.secunia.com:443
[04/13 10:29:19.992] GET /psi_api/2003/?type=agent_check&agent_version=&tz= -14400&fm=0x80000000&uid=jvVlnOZuH934433157e0b2b01 7010ff3xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&ui=agent&l angroup=PARFUM3&host=IT-2
[04/13 10:29:19.992] Request timeouts : 60000ms, 30000ms, 30000ms
[04/13 10:29:20.492] Error while checking in with server (502) : "Proxy Error ( The ISA Server denied the specified Uniform Resource Locator (URL). )"


We have linux proxy with authentication.
Seems psi not want to ask proxy about it.

Maurice Joyce RE: Error:TypeError
Handling Contributor 13th Apr, 2011 08:51
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
@Alex7
It is not a good idea to publish a log file to this Forum.

PSI does not support proxy.

I can delete this thread if U wish?

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
Was this reply relevant?
+1
-0
This user no longer exists RE: Error:TypeError
Member 13th Apr, 2011 09:06
Hi,

@Maurice

Thank you for your concern, but as you can see in the OP, we've actually fixed the issue of exposing the UID in log files, so the last half is shown as all X'es.

About the issue discussed in this thread, I can confirm that the PSI does not support proxies at this time.

Hope this helps.
Was this reply relevant?
+0
-0
Maurice Joyce RE: Error:TypeError
Handling Contributor 13th Apr, 2011 09:11
Score: 12325
Posts: 9,575
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Emil,
Whoops! Did not notice that - thank you.

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1809 Build 17763.404
16 GB RAM
IE & Edge Only
Was this reply relevant?
+0
-0

This thread has been marked as locked.