Forum Thread: Blank screen will not work

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Programs

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Microsoft
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Microsoft Internet Explorer 7.x

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mightywhites29111971 Blank screen will not work
Member 10th Dec, 2008 14:15
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I have been having this problem for a few weeks. When I open it it is completely blank, and when I type any address in a pop up appears stating it is unavailable. The drop down menu appears but are unresponsive. Also the only way I can close it down is via the task manager. I have un-installed it down to IE6 which works fine, but soon as it is re-installed then the same problems appear. Can anyone assist?

mapych RE: Blank screen will not work
Member 10th Dec, 2008 14:36
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PSI seems to use IE to render the pages and flash to render some graphs.

can you install the latest flash player
from http://www.adobe.com

and tell us if it helps

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mightywhites29111971 RE: Blank screen will not work
Member 10th Dec, 2008 15:03
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Thanks, I gave that a try but it is still the same
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This user no longer exists RE: Blank screen will not work
Member 10th Dec, 2008 15:21
What operating system and Service Packs are you using?
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mightywhites29111971 RE: Blank screen will not work
Member 10th Dec, 2008 15:45
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I am using an Acer 1640Z laptop which on on XP (service pack 3). Hope this assists
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mightywhites29111971 RE: Blank screen will not work
Member 12th Dec, 2008 15:35
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Has anybody got any other ideas?
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This user no longer exists RE: Blank screen will not work
Member 12th Dec, 2008 19:09
on 12th Dec, 2008 15:35, mightywhites29111971 wrote:
Has anybody got any other ideas?

Do you have the latest drivers for the laptop installed?

Especially the video drivers!
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mightywhites29111971 RE: Blank screen will not work
Member 13th Dec, 2008 12:54
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How do I check? I checked the Acer website but could not find anywhere on the site an area that will let you update the drivers if required.
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mightywhites29111971 RE: Blank screen will not work
Member 18th Dec, 2008 23:59
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Bump
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